I run most of my small business on my computer and phone. When my computer completely locked up and wouldn't boot, they determined within seconds that the hard drive was shot and needed to be replaced. By that afternoon I had a new hard drive with all my data properly migrated and now it's working better than when I pulled it out of the box. They did a great job.
Ryan Wilde
16:58 08 Dec 17
I went in for a phone battery replacement. Both employees were very kind and professional, and they even did a price match. It’s nice to have a place that does exceptional work the first time. I’ll be a returning customer for sure!
Paul & Meghan Pettet
17:33 02 Oct 17
What can I say a cracked I pad air 2 screen dropped it off at 9 am had it back by 12:30 that's service. Knowledgeable tech on hand walked me through process. Reasonable price, works like the day I took it out of box. Highly recommend taking anything here.
Shannon Taylor
00:44 15 Jul 17
These guys are phenomenal, brought in a computer that was crashing and in the same day they installed an SSD and got me back up and running. These guys had me back in business in no time. They explained the issue at hand thoroughly and now the laptop is 10x faster than it was. Time is priceless! Big thanks to the Computer Repair Doctor crew!
Douglas Jones
20:16 30 Mar 18
My 5 year old MacBook Air had really slowed down, getting that spinning wheel every time I tried to search the web. I took it to Computer Repair Doctor to see if there was anything that could be fixed or I would have to buy a new laptop. Cory checked it out on the spot. It was working fine in their shop and he told me he didn't see anything wrong with it and while he could try a few things (remove and reload stuff or something like that), he really didn't want to charge me for something that probably wasn't the issue. He suggested I check my network and internet provider first since it was working fine at their location. I did some simple googling about my wireless router and found one suggestion to change on the router and BAM! it totally fixed my problem. Thank you Cory for saving me lots of money on a new laptop or even a fix I didn't need. You are very honest. I recommend Cory at Computer Repair Doctor to get the honest story about what is wrong with your computer. Thanks again!
Margaret Mcintyre
15:15 12 May 18
very happy with the caliber of the people and work. Honest assessment and reasonable price - highly recommended
bob najman
13:21 21 May 18
Among the best service I've ever received. Quick and helpful I would recommend anybody who needs tech help to come here.
Greg Joseph
21:48 25 May 18
Service was fast, they fixed my cracked screen in about 30 mins. Personnel was nice too. Would surely return in the future.
Brittany H.
04:33 12 Jun 18
They was very nice and made us feel at home . Only took them 30 minutes to make my phone look brand new again
Kiera George
23:27 14 Jun 18
After having a terrible experience at another repair shop who is an authorized Apple Service provider I found Computer Repair Doctor and they totally exceeded my expectations! I took my 2009 Macbook Pro in that had a cracked screen and loose hinges on the A1286 Unibody assembly. My computer was diagnosed by DJ who was extremely knowledgeable, helpful and reassuring. He listening to all of my concerns about the experience at the other repair shop and remained professional and offered a quick and reliable solution for this repair. He checked my computer in, replaced the screen and tightened the hinges all within a 5 hour turnaround! I was told by the other company that they could not do the repair because the parts could not be found and if they could it would have been twice the cost. Because of the great service I will be taking in 2 more newer Macbook Pros for upgrades next week! Thank you for getting me out of a tough situation!
Randal DJ 360 Calloway
01:17 23 Jun 18
Recently, David, the technician who repaired my computer, did an AWESOME job!! He installed an SSD into my Toshiba laptop which was running at a tortoise pace, wasting precious time. He also upgraded the RAM from 4GB to 8GB. Now we have a like-new computer!
Nancy Terlizzi
02:12 30 Jun 18
David at Falls Of Neuse store made my iphone 6 look like new after I dropped and broke the glass. This guy is a professional who repaired it in 18 minutes, after preparing me to wait 45 minutes. And his customer service demeanor is A grade. He will go far in business.
E B
21:56 07 Jul 18
I am always satisfied with the Staff and service I get with Computer Repair Doctor. I especially enjoy the option of Team Viewer where they can Log On to my Computer and resolve any questions or issues on my Computer.
Marc Rose
20:38 11 Jul 18
Very nice repair business, they are good listeners, they ask questions to narrow down possibilities and to drill down into the most likely root causes, they offer initial ideas as to what could be wrong, they give no obligation estimates within 48 hours, and their actual prices ( in my 2 occasions to use them ) seem very fair. This should be your first stop if having troubles.
John Hrivnak
19:05 12 Jul 18
The Staff at Computer Repair Doctor on Falls of the Neuse in Raleigh, have been Awesome !! From a hard Drive crash /data recovery and replacement, to remote access computer trouble shooting and phone support. Their expertise and customer satisfaction focus has made my life much easier. When I have a computer issue, I call them, they log in remotely and then (NO MORE ISSUE!). I have found their fees to be Fair and their advice straight forward and Honest !
Monte Jefferson
20:47 18 Jul 18
Computer Repair Doctor did a terrific job on repairing my iPad. I will be using them again if repair to an6 of my products is needed. Great job, guys.
Carroll Haynes
22:40 03 Aug 18
Great service, easy, and affordable. Excellent job all the way around.
Greg Raschke
18:30 15 Aug 18
These guys are amazing literally went to them based on great reviews, and I'm very satisfied with the work these guys did on my phone. Honestly, my phone looks brand new and if I just got it from a phone company. Please check these guys out whether its a cracked screen on your phone or laptop , they will be able to fix it for you!!!
Salib Rizk
16:28 17 Aug 18
Great service today. Had a very small window for repair time and DJ was friendly and efficient and now I’m back at work leaving this review with my newly repaired phone screen. Highly recommend.
Michael Ferguson
17:02 20 Aug 18
My Chromebook was not powering on. DJ and John had me out the door in 10 minutes with a fully operational machine. Great job guys!!
Derek Noble
21:02 21 Aug 18
I went to Computer Repair Doctor on Falls today, in hopes they could save my phone. The guys here were helpful and had great communication. Told me what needed to be done and how long it would take, given I walked in at 3:30 I was surprised to have been helped and on my way in an hours time. If I have anymore issues on phones or my computer I will be back. Highly recommend if your in need.
Candace Williford
20:48 25 Aug 18
I have had DJ and the crew work on a number of projects for me. They always get it just right! They deserve their 5 star rating!
Tripp Johnson
19:09 29 Aug 18
Great place to go for any of your computer needs. Fast, friendly, and a reasonable price. Just had a rear facing camera put into my iPhone 6+ for 39 bucks. Can’t beat that.
Lin Adrian
20:24 03 Sep 18
I received excellent service. Corey took his time to explain the type of computer I have and everything I needed to make my business more effective in meeting my business needs. I received my lap top back within 48 hours. I highly recommend the Computer Repair Doctor.
Marzeter Moore
14:29 13 Sep 18
Went in with my laptop because my screen was freezing and then going gray, they replaced it in 5 minutes, no joke. Amazing! I work online and needed it fixed ASAP and they far surpassed my expectations. Super friendly staff, definitely recommend!!! Thanks guys!
Tiffany Arnold
18:23 04 Oct 18
I had a critical need for 2 laptops that had to meet very specific client requirements. The folks at Computer Repair Doctor gave me a reasonable quote, and were able to get these ready for me within 48 hours. Great service!
Barry Armstrong
15:19 11 Oct 18
Priced fairly and very professional! They took the time to really go over and explain what was wrong with my laptop and explained my options. Best part, I had my computer back, working even better than new, in less than 24 hours! Definitely recommend.
Joan Woodcock
03:27 31 Oct 18
You can't get better service..these guys are the Bomb!! My keyboard was completely ruined & I needed to clone my laptop to another spare I had. Didn't look good but with expertise & precision..they were finally able to do it!! I was so excited & pleased with their service & price..I will ALWAYS take my computer issues to them!! Short turn around too!!
Marr Severs
00:22 09 Nov 18
Same-day MacBook Pro battery replacement! I checked around and these guys were significantly less expensive--and faster--than other places I've gone to around here in the past. My new go-to in-town resource!
Bill Cokas
14:39 15 Nov 18
My iMac was not connecting to the internet. It was moving extremely slow to the point it would not connect to the internet at all. I called Computer Repair Doctor and David was so nice and professional. He got my computer working and I am so thankful because I have music on it. Thanks David and thanks CPD!
Stacy Muse
21:49 18 Jan 19
I cracked the screen on my phone twice in about one month. I was able to get an appointment right away with Computer Repair Doctor, and each time the staff was able to fix the screen within 30 minutes. Their costs are very reasonable and staff is very helpful. I highly recommend Computer Repair Doctor for any phone repair needs.
Morgan Ericson
15:27 19 Jan 19
Very responsive and fast. Did a great job. Even gave me something for free because they didn't catch it in their initial diagnosis and estimate. Communicated with me throughout the process to let me know when it would be ready. Gave very courteous service upon pickup. Prices were very competitive. I would definitely go back.
Timothy Burke
15:57 24 Jan 19
Great company, had my computer fixed in 20 minutes. Would recommend to anybody.
Charles Suggs
20:17 06 Feb 19
Fast and knowledgeable. Reasonable priced. Kind and responsible personnel. I will be back with other devices
Marika La Sorsa
20:29 08 Feb 19
I have been here twice. The first time with my sons laptop and I just picked up my laptop today. They are very knowledgeable and honest!
Julie Harnish
20:57 08 Feb 19
These people know what are they doing. Nice, polite people so I am passing 4-5 shop to come here. Since they opened a few years back unfortunatly I 've been a regular.. They always solve my problem easilyYou don't need search more,these are the people to fix your cell or PC, you won't regret :)
Ipek Ozay
17:08 19 Feb 19
David was very helpful. highly recommend this place for any repairs or questions about computers or anything electric in general. keep up the good work.
Steven Spatola
20:30 22 Feb 19
Just visited the Falls Village Store where Cory literally saved my life. I am a Wake County teacher who really needs her computer and my Windows Word had frozen to the point that I couldn't work at all. Cory took one look, worked his magic and restored my computer. I cannot tell you how grateful I am for his quick and gracious help. He deserves five stars all by himself!
Mariel Tucker
15:27 23 Feb 19
Fast, friendly service. Techs are knowledgeable. Did a good job of keeping me up-to-date on the status of my computer. Highly recommend.
Tiwanda Masinde
18:56 23 Feb 19
As always the Computer Repair Docs do a fantastic job and are quick to resolve any issues. I've been coming here since Aaron just moved to the area and all of employees have always been top tier.Thanks again!
Andrew Hart
19:29 02 Mar 19
We've used the services here several times. Customer Service and Quality work. :) Updated 03/05/2019: Again another professional service provided. Quick and friendly service.
Denise Malloy
16:45 05 Mar 19
I came in with a laptop issue that I was able to explain in technical way and David knew exactly what issue I was experiencing. We talked through what could be the issue and he gave me a couple options and his opinion on what would be best. Additionally, he was able to help me out with the hardware I would need do additional problem solving out of the office. Overall great service!
Zach Durand
20:06 05 Mar 19
very good service. came to get usb ports checked and they made sure everything worked properly. very good knowledge of computers and were able to check the one thing i did not. highly recommend anyone with tech problems to visit this company. very fair and fast.
James Reeves
21:41 06 Mar 19
Computer Repair Doctor is a great company! David greeted me, i shared the problem with him. He took my Surface in the "Operation Room" performed the procedure and was finish in about two and half to three hour. Quick Surgery! I will Tell Lottie, Dottie and Everybody about them. Thanks!
Robert Dear
17:44 05 Mar 19
Came in to get my computer looked at and they diagnosed it for free, on the spot. DJ let me know that the hard drive was just about dead. So all I did was get my data transferred to my personal external hard drive. DJ was very helpful, explaining my options fully. Then when I came to pick up my computer, David cashed me out and again, offered clear explanations and advice on fixing my old computer. Everyone was very helpful to make a pleasant, easy experience. I highly recommend and will come back if needed.
Anthony Fabi
20:42 21 Mar 19
My phone battery started short circuiting about a few days ago and I had to find a place to replace the battery. Going to the apple store is an option but if it doesn't fall under a warranty the fix could be expensive and take a while. After some online research I came across Computer Repair Doctor.. If you're looking for a place that had great service and amazing prices look no further! I scheduled an appointment online the day before (where you also get a discount by booking there instead of a walk in!) and went in the next day. While the process online said it would take up to 45 minutes, I was out of there within 20. The person who fixed my phone did a great job, was super friendly and overall it was a 10/10 experience. Will be coming back if I ever face issues with my phone or computer again, this place is unbeatable!
Katie Lauer
14:24 22 Mar 19
Excellent customer service! I received a text updating repair and a phone call when it was ready. They were also fast which was important to me since it was my only computer! Very pleasant and knowledgeable to work with.
Fran Bailey
19:34 05 Apr 19
By far the best repair service in the area. The wait time is next to nothing, staff is extremely friendly and knowledgeable. If you have an I-phone, Mac, DO NOT GO TO APPLE. They are the worst and will ship your phone off and make you go without a phone or computer for a week and charge you 2-3 times the amount. Thanks Computer Repair Doctor, highly recommended.
Justin Leitner
21:25 05 Apr 19
I was promptly seen for my appointment and the team quickly found my issue. After a few clicks and setting changes, Aaron tested my camera and mic. Voila! All good. The process was super easy and the friendly staff made for a great experience.
Melissa Carrier
14:12 06 Apr 19
Second visit- never cease to amaze me. Got new battery for my iPhone and took no time at all. Fair prices and very knowledgeable on everything I ask. Not afraid to recommend product outside of what they sell.First visit- very good service. came to get usb ports checked and they made sure everything worked properly. very good knowledge of computers and were able to check the one thing i did not. highly recommend anyone with tech problems to visit this company. very fair and fast.
James Reeves
17:44 10 Apr 19
It was the best experience ever. I explained that the pins on my CPU were bent, and they got right to work. Short time later and they had the issue resolved within minutes. I asked to have them test my rig with a monitor, and they gladly accepted. It worked PERFECTLY. Literally over 9000/10
CraabGamer
21:40 06 Jun 19
I have found a place I can trust with my computer repairs. They have incredible service. Fixed my son's computer in minutes. Repaired instead of just insisting on replacement. Explained exactly what was wrong and how to prevent it from happening again. We're patient with my questions and so friendly. Thank you!! I recommend them to everyone!
Kristi O'Nan
13:33 07 Jun 19
A friend referred me to Computer Repair Doctor. Great service. Reasonable price. Great value. I need to thank my friend.
Wendy Goodman
14:51 22 Jun 19
What a wonderful team of computer experts! Not only highly professional, they also greet you with such kindness,,calmness, and caring. Choosing to use their services will always be a decision you will be glad you made, AND you will return whenever there is a need. FIVE PLUS STARS!
Mary Martin
19:47 01 Jul 19
I dropped my iPhone 7 and cracked the screen, but my wife recommended I check out Computer Repair Doctor; I brought the phone in and was quickly helped and they flawlessly repaired the screen. Will recommend highly to anyone who needs phone or computer repair!
Mark Darby
15:48 11 Jul 19
Computer repair doctor is the place to go for all your technological needs! David Terlizzi in particular is very knowledgeable and efficient. The prices are reasonable as well! I’m never disappointed when I take my devices here.
Shana Hayes
20:27 07 Aug 19
I was having connectivity problems and my machine needed to be cleaned. They determined the problem was not my computer (I later determined it was my range extended), and then cleaned my machine for NO CHARGE. The drop off and pick up could not have be smoother or easier. This is the second time I have used them and will continue to recommend them to others.
Sharon Fitzgerald
11:18 14 Aug 19
I can't say enough great things! I have had three laptops worked on and my phone! Fast, reliable and kind (I am the least computer techy person in the world) service you could hope for! I definitely recommend them!
Paige Wiggs
20:13 30 Sep 19
This is a wonderful place to get any device fixed. They are very professional and understand your needs for your device. I rate this highly due to their professionalism and kind customer service as well as their fast and helpful information
Christina Brown
16:56 04 Oct 19
DJ was super nice and helped me repair my iphone screen with efficiency and diligence. It was quick and easy. in and out. John also helped me with my Ipad. He was efficient and fair. Super nice guy. Highly recommend this place.
Abtin Erfani
17:02 12 Oct 19
Very helpful/pleasant experience. My phone was fixed in a timely manner and I am very pleased with my results.
Laura Garcia
19:40 11 Oct 19
When leaving something as important as your laptop with everyone, it is really important they know what they are doing. These guys are competent and friendly and I've never been disappointed with their work. I'd bring any of my electronics to them.
becka fortune
16:32 24 Oct 19
DJ at the shop was very helpful and informative. I needed to replace the glass on an iPhone 6 and he got me in and out in 30 minutes. I highly recommend using this shop.
Lenny Parrnelli
19:25 20 Jan 20
DJ at the shop was very helpful and informative. I needed to replace the glass on an iPhone 6 and he got me in and out in 30 minutes. I highly recommend using this shop.
Lenny Parrnelli
19:25 20 Jan 20
This is a wonderful place to get any device fixed. They are very professional and understand your needs for your device. I rate this highly due to their professionalism and kind customer service as well as their fast and helpful information
Christina Brown
16:56 04 Oct 19
When leaving something as important as your laptop with everyone, it is really important they know what they are doing. These guys are competent and friendly and I've never been disappointed with their work. I'd bring any of my electronics to them.
becka fortune
16:32 24 Oct 19
They were great. The problem with my MacBook was resolved as part of their normal diagnostic so they charged me nothing! That’s integrity! I will recommend them to everyone!
Don Rasbridge
20:07 09 May 20
I spent hours with my several attempts to fix my computer using YouTube videos and Google. Finally I gave up and tried the team at Computer Repair Doctor. They diagnosed my problems quickly and fixed it. Now it's running like new. THANK YOU Computer Repair Doctor. I wish I took my PC to you 1st. It would have been so much less stress.
Marc Hollingsworth
13:40 20 Mar 20
He was really nice and if he couldn't get something fixed he's honest about it
maia v.
19:39 14 Apr 20
My computer runs so much faster and smoother now after they worked on it. Communication could have been better.
Mj Jackson
15:13 03 Jun 20
Connor is the man! Helped me with a simple issue. Wouldn’t even take a tip. 5 star service you guys are great. Thanks.
Stephen Adler
20:09 29 May 20
Went there because my laptop screen wasn't working. The guy working the front desk discussed what he thought may be the issue and explained the timing when I would hear back. Very quick and pleasant visit. Highly recommend.
Michael Simmons
19:13 19 Sep 21
They did what every excellent business does… under-promise and over-deliver! My computer had malware on it; they cleaned it up and had it back to me in short order!
Eleanor Goodwin
15:02 17 May 21
I love dealing with these guys. Fast, quality service with prices that are easy for a small business to handle. I feel better knowing i have these guys on my side as my goto IT Techs when I need extra assistance.
Michael Hamlett
17:29 17 Aug 21
Much much better than Best Buy.Put simply, Best Buy had me wait a week so I could reset my computer to factory settings (and if you dont want to pay the fee for them to back up your data you have to do it yourself and reschedule for a different week) and then ship it off and I was expected to get it back 3 weeks later. Instead I went here, it was a simple walk in, I explained the issue, and got my computer back good as new a week later for a reasonable price. And I didnt have to reset my computer. Ctrl Alt Del will be my go to repair shop in the future.
zachary Bowen
19:11 07 Sep 21
My laptop crashed unexpectedly and would not restart. I called the guys at Ctrl Alt Del who told me to bring it down for diagnostics. They quickly identified the issue and called me to confirm the works and price. I was impressed with their speed and the efficiency of their online customer service portal as well as the very reasonable cost to fix my problem. I had the laptop back up and running in no time and would highly recommend the company if you have any technical issues. Thanks for your help!
David Donnelly
12:56 01 Jul 21
These guys are great. Took my iMac here. They called and kept me updated and informed every step of the way. Will be returning for future services. Very affordable as well.
Tyler Pointzes
04:22 25 Feb 22
Great! Ish helped me sort out my immediate problem and also sped up my computer. I didn't even have to leave it. I've been to a couple of others in Raleigh and Ctrl Alt Del is definitely the best. (Speaking from the POV of a gal who's been in IT for decades.)
Janet Williams
19:37 20 Apr 21
Great job. Fixed my issues quickly.
Chuck Sceiford
01:47 22 Apr 21
