Phone & Laptop Repair
Phone & Laptop Repair
Phone & Laptop Repair
Computer Repair Doctor in Charleston, SC
263 King St. D
Charleston, SC
(843) 300-1713
M-F 10a-6p | Sa 10a-5p | Su: 11a-4p
We fix all Mac & iMac problems!
Price: Free Quote
We offer upfront and flat rate pricing. No hourly rates, no undisclosed fees. We'll look at your Macbook or iMac's problem, give you a quote, and that'll be the price. Straightforward? That's exactly how we operate.
Is My Mac Worth Fixing?
As you'd suspect, we get this a lot. The short answer is - We don't know until we look at it. We'll give you a FREE Quote for repair, so you can compare the repair cost to the cost of a new device. Repair too expensive? No problem, you'll owe us nothing but a smile.
Repair vs. Replacement
If you're reading this, you're likely deciding between fixing your Mac, or buying a new one. Great - we can help. A FREE Quote will tell you how much a repair will cost, which is useful when deciding between a repair vs replacement.
Free Quotes
Upfront and flat rate pricing. No hourly rates, no undisclosed fees.
We fix all Mac problems!
Mac Problems? Meet Repair Service.
Mac repair needs come in many different shapes and sizes. Literally, we're talking about iMacs and Macbooks - kind of like apples and oranges (except it's Apples and larger Apples) but we do fix it all! Click on any item below to learn more about our repair services, and common problems that we fix.
Repair Services
Common Problems
Battery Replacement
Battery Replacement
Mac didn’t make their laptop batteries easy to access, but that’s no problem for us. We can replace the battery on your MacBook Pro, Air, or Retina and get you back to binge watching Netflix with no power cable. Battery replacements are a fairly straightforward process for us, and we often stock the batteries. Other times we have to order the battery, but you can always hold onto your Mac in the meantime while we wait for it to arrive.
Data Recovery
Data Recovery
iMac and MacBook data recovery services are common when your Mac isn’t functioning properly and you’d rather just save the data and invest in a new Mac. We can disassemble your Mac, take out the hard drive or flash drive storage, and backup your data. Then, bring us an external hard drive or new computer and we can put your data back onto your new device!
Hard Drive Replacement
Hard Drive Replacement
Whether you want to upgrade your hard drive storage, go from an HDD to an SSD, or just replace a failing hard drive – we can help. We offer hard drive (and solid state drive) replacement services on both iMacs and MacBooks of all types. We stock standard 2.5” and 3.5” drives, and we can also order the flash memory stick drives if you have a MacBook Air or Retina. Not sure what any of that means? No problem, just give us a call 😊
Keyboard Replacement
Keyboard Replacement
The most common reason a MacBook keyboard fails is due to liquid damage. However, even if you haven’t spilled something on your keyboard, it can still go bad. We replace Mac keyboards on all laptop models and we’d be happy to help you. If your Mac keyboard doesn’t work, we’ll confirm it’s a bad keyboard (sometimes there are other causes), and give you a quote for repair.
Liquid Damage Repair
Liquid Damage Repair
We offer Mac liquid damage repair services. We will disassemble your Mac, thoroughly clean the logic board and any other damaged components, and test your machine. We use a combination of ultrasonic cleaners, manual cleaning methods, and special cleaning compounds to clean off liquid damage corrosion from your board. We’ve spent years experimenting with different cleaning methods and we’re confident that we offer the best possible mac spill cleaning service around.
Motherboard Replacement
Motherboard Replacement
We offer Mac motherboard repair and replacement services. We can replace the motherboard in you MacBook Pro, Air or Retina, as well as in your iMac or Mac Mini. We’re Mac repair specialists and frankly we prefer working on Macs over PCs. We can diagnose your machine to determine if you need a motherboard replacement and give you a repair quote based on the cost of the motherboard in your Mac. We’ve replaced thousands of Mac motherboards and we’d be happy to help you as well!
Power Board Replacement
Power Board Replacement
MacBooks have Magsafes, iMacs have internal power boards – and we can replace both. If your Mac isn’t powering on, there’s a number of possible causes but one is this internal power board. We can troubleshoot your Mac and determine if a power board replacement would resolve your issue. Stop by today for a quote!
Screen Replacement
Screen Replacement
We replace screens on both iMacs and MacBooks. On MacBook Pro Unibody laptops, we can replace the glass and LCD separately if needed. On MacBook Air and MacBook Pro Retina laptops, we typically need to replace the entire top assembly. For iMacs, older models have separate glass and LCD panels, and newer models have integrated screen assemblies. iMac and MacBook Pro screen replacements are some of our most popular Apple repair services, so stop by today if you have a cracked Mac screen!
Software Reinstall
Software Reinstall
Mac OS X software is must more robust than Windows, but it still crashes sometimes. If your Mac software is acting up, or you’d just like a clean start – we can help. We offer software reinstalls or upgrades to take you to the latest version of Mac OS X. Or, if you’d rather clone your Mac OS X software to a new MacBook, we can do that for you as well. Stop by today and we can discuss your options!
Virus Removal
Virus Removal
Macs aren't known for having viruses often, and that's a good thing! However, if you think you've got some malware in your system, a good scrubbing (not literal scrubbing) can do the trick! Phishing attempts and subtle buttons can trick you into letting viruses onto your computer - but don't worry. We're experts and we can handle them all.
...Something else (more)
Something Else?
Don't see the repair service you are looking for? Don't worry, we can almost certainly help. We offer a variety of repair services that we didn't have room to list here, and we offer free quotes. Give us a call or stop by today to learn more about how we can fix your problem!
Cracked Screen
Cracked Screen
We offer cracked screen replacement services on iMacs, MacBook Pros, MacBook Retinas, and the standard MacBook alike. In some cases we can replace just the glass or the LCD, in other cases the entire LCD/Glass assembly needs to be replaced. Every Mac model has a different part, so each one is priced out differently. Give us a call today with your specific model or serial number, and we can give you a quote for a cracked Mac screen replacement.
Doesn\'t Boot into OS X
Doesn't Boot
If you get a blinking question mark inside a folder when turning on your Mac, or just have a Mac that won’t boot into the OS – we can help. Sometimes this is a faulty hard drive, other times the Mac just needs a reinstall. We can reinstall your Mac OS X software and usually upgrade you to the newest version. We’ll run some hardware diagnostics to make sure the rest of your Mac is OK, then quote you for a software reinstall.
Doesn\'t Charge
Doesn't Charge
If your Mac isn’t charging, it could be a bad power adapter, a faulty magsafe, a bad battery, or a failing motherboard. Don’t worry, we offer free diagnostics and we’ll figure it out for you. Stop by with your Mac anytime and we’ll take a look at the issue for you.
Doesn\'t Turn On
Doesn't Turn On
There’s a number of reasons a Mac may not turn on. A bad motherboard, power supply, or GPU can cause this issue. RAM or a bad LCD screen could also cause this. We offer free diagnostics, so we’ll take a look at your machine and determine why it’s not turning on. Once we find the problem, we’ll give you a quote for repair. It’s that easy.
It\'s Too Slow
It's Too Slow
Macs shouldn’t be slow. If your Mac is slow, there’s most likely an underlying problem that causing the poor performance. We can run a series of diagnostic tests to figure out exactly why your Mac is slow and what can be done to get performance back to where it should be. Even if your Mac is 5-7 years old, we should be able to get it functioning FAST and efficiently.
Liquid Damage
Liquid Damage
Spilled water on your Mac? Liquid damage cleaning on MacBooks is one of the most common problems we see. We fix spilled coffee, water, wine, beer, etc. on MacBooks routinely. We’ll disassemble your machine and assess the level of liquid damage, and give you a free quote. Then we’ll use a combination of manual cleaning methods and ultrasonic cleaners to remove the liquid damage and get your Mac back up and running.
Physical Damage
Physical Damage
Accidents happen. Almost all physical damage on a Mac is repairable, we just need to inspect the machine to see what we need to replace. Keyboard, trackpads, top covers, palmrests, etc. are all replaceable. Give us a call or stop by today for a free quote.
Screen Is Black
Screen Is Black
Macs can turn on to a black screen for a number of reasons. iMacs may have a faulty GPU, MacBooks may have a bad LCD, and either could have bad RAM or a bad motherboard. We offer free diagnostics, so we’ll troubleshoot the issue and find the underlying cause of the problem. Don’t worry, you’re in good hands.
Turns Off By Itself
Turns Off By Itself
If a Mac is turning off by itself, it’s usually overheating. A thick layer of dust can sometimes build up around the fan, causing the machine to overheat and shut off. We can take a look at your Mac to see if this is causing your problem and give you a free repair quote.
Viruses
Viruses
Macs aren't known for having viruses often, and that's a good thing! However, if you think you've got some malware in your system, a good scrubbing (not literal scrubbing) can do the trick! Phishing attempts and subtle buttons can trick you into letting viruses onto your computer - but don't worry. We're experts and we can handle them all.
...pain in the (more issues)
A real pain in the...
Don't see your problem listed here? Don't worry, we fix a lot more than we were able to list on this page. Browse our repair services or give us a call and we'll help with your problem today!
Top | Problems & Repairs | FAQ | Reviews
Common Problems
We offer cracked screen replacement services on iMacs, MacBook Pros, MacBook Retinas, and the standard MacBook alike. In some cases we can replace just the glass or the LCD, and in other cases the entire LCD/Glass assembly needs to be replaced. Every Mac model has a different part, so each one is priced out differently. Give us a call today with your specific model or serial number, and we can give you a quote for a cracked Mac screen replacement.
If your computer doesn't turn on, it's likely a problem with your charger (laptop), your power supply (desktop), or your motherboard. It could also be a RAM (memory) problem, issue with your power button, or something else entirely. We'll test your computer one component at a time to figure out why it's not turning on.
If your Mac isn’t charging, it could be a bad power adapter, a faulty magsafe, a bad battery, or a failing motherboard. Don’t worry, we offer free diagnostics and we’ll figure it out for you. Stop by with your Mac anytime and we’ll take a look at the issue for you.
There’s a number of reasons a Mac may not turn on. A bad motherboard, power supply, or GPU can cause this issue. RAM or a bad LCD screen could also cause this. We offer free diagnostics, so we’ll take a look at your machine and determine why it’s not turning on. Once we find the problem, we’ll give you a quote for repair. It’s that easy.
Macs shouldn’t be slow. If your Mac is slow, there’s most likely an underlying problem that causing the poor performance. We can run a series of diagnostic tests to figure out exactly why your Mac is slow and what can be done to get performance back to where it should be. Even if your Mac is 5-7 years old, we should be able to get it functioning FAST and efficiently.
Spilled water on your Mac? Liquid damage cleaning on MacBooks is one of the most common problems we see. We fix spilled coffee, water, wine, beer, etc. on MacBooks routinely. We’ll disassemble your machine and assess the level of liquid damage, and give you a free quote. Then we’ll use a combination of manual cleaning methods and ultrasonic cleaners to remove the liquid damage and get your Mac back up and running.
Macs can turn on to a black screen for a number of reasons. iMacs may have a faulty GPU, MacBooks may have a bad LCD, and either could have bad RAM or a bad motherboard. We offer free diagnostics, so we’ll troubleshoot the issue and find the underlying cause of the problem. Don’t worry, you’re in good hands.
Don't see your problem listed here? Don't worry, we fix a lot more than we were able to list on this page. Browse our repair services or give us a call and we'll help with your problem today!
Repair Services
Mac didn’t make their laptop batteries easy to access, but that’s no problem for us. We can replace the battery on your MacBook Pro, Air, or Retina and get you back to binge watching Netflix with no power cable. Battery replacements are a fairly straightforward process for us, and we often stock the batteries. Other times we have to order the battery, but you can always hold onto your Mac in the meantime while we wait for it to arrive.
iMac and MacBook data recovery services are common when your Mac isn’t functioning properly and you’d rather just save the data and invest in a new Mac. We can disassemble your Mac, take out the hard drive or flash drive storage, and backup your data. Then, bring us an external hard drive or new computer and we can put your data back onto your new device!
Whether you want to upgrade your hard drive storage, go from an HDD to an SSD, or just replace a failing hard drive – we can help. We offer hard drive (and solid state drive) replacement services on both iMacs and MacBooks of all types. We stock standard 2.5” and 3.5” drives, and we can also order the flash memory stick drives if you have a MacBook Air or Retina. Not sure what any of that means? No problem, just give us a call 😊
The most common reason a MacBook keyboard fails is due to liquid damage. However, even if you haven’t spilled something on your keyboard, it can still go bad. We replace Mac keyboards on all laptop models and we’d be happy to help you. If your Mac keyboard doesn’t work, we’ll confirm it’s a bad keyboard (sometimes there are other causes), and give you a quote for repair.
We offer Mac liquid damage repair services. We will disassemble your Mac, thoroughly clean the logic board and any other damaged components, and test your machine. We use a combination of ultrasonic cleaners, manual cleaning methods, and special cleaning compounds to clean off liquid damage corrosion from your board. We’ve spent years experimenting with different cleaning methods and we’re confident that we offer the best possible mac spill cleaning service around.
We offer Mac motherboard repair and replacement services. We can replace the motherboard in you MacBook Pro, Air or Retina, as well as in your iMac or Mac Mini. We’re Mac repair specialists and frankly we prefer working on Macs over PCs. We can diagnose your machine to determine if you need a motherboard replacement and give you a repair quote based on the cost of the motherboard in your Mac. We’ve replaced thousands of Mac motherboards and we’d be happy to help you as well!
We replace screens on both iMacs and MacBooks. On MacBook Pro Unibody laptops, we can replace the glass and LCD separately if needed. On MacBook Air and MacBook Pro Retina laptops, we typically need to replace the entire top assembly. For iMacs, older models have separate glass and LCD panels, and newer models have integrated screen assemblies. iMac and MacBook Pro screen replacements are some of our most popular Apple repair services, so stop by today if you have a cracked Mac screen!
Mac OS X software is must more robust than Windows, but it still crashes sometimes. If your Mac software is acting up, or you’d just like a clean start – we can help. We offer software reinstalls or upgrades to take you to the latest version of Mac OS X. Or, if you’d rather clone your Mac OS X software to a new MacBook, we can do that for you as well. Stop by today and we can discuss your options!
Don't see the repair service you are looking for? Don't worry, we can almost certainly help. We offer a variety of repair services that we didn't have room to list here, and we offer free quotes. Give us a call or stop by today to learn more about how we can fix your problem!
Top | Problems & Repairs | FAQ | Reviews
"This is the best place in Charleston to take your computer. I have a MacBook Pro and they were the only ones to give me actually answers and be able to fix it.
Apple gave me the run around, I will not go Apple. The only place I will go to is Computer Repair Doctor! "
"Apple gave me the run around, I will not go Apple.
The only place I will go to is Computer Repair Doctor!"
Frequently Asked Questions
This is a question that we get a lot, no matter the brand of the computer. Age, wear & tear, frequency of use, and the cost to repair are all important, in addition to what model of Mac you have so it’s hard to give a clear answer! Our techs can talk to you about it, and if they price to repair your Macbook or iMac is greater than the cost of a replacement or it’s close, we will give our honest opinion and let you know.
We’ll take care of you, pure and simple. If any of our technicians break something during the repair, we’ll take complete responsibility and fix the problem or buy you a replacement device.
We stock all types of parts, which is easier for Macbooks and iMacs since there are fewer models to account for. That aside, if we don’t have the part necessary to complete your repair, they typically arrive in 24-48 hours so you shouldn’t need to wait long!
Absolutely. We offer 90 day warranties on all of our standard repairs (if we have to buy custom parts, those parts may have a different warranty period). If anything goes wrong after 90 days, it’s unlikely to be due to our repair but you’re welcome to bring it by anyway. We’re usually able to help, especially if it was related to the repair we performed.
It’s ALWAYS a good idea to backup your data before a repair (and we suggest you do). Even Apple advises backing up your data before any repair. However, it’s extremely unlikely you’ll lose any data during the repair.
Nope! Stop by anytime we’re open!
We are not – but don’t back out now! That’s a good thing. If we were “Apple certified” we would be forced to charge you much higher prices – and maybe give slower turnaround. As it is now we buy the same screens as them, just directly from the sources so we can offer better prices!
Top | Problems & Repairs | FAQ | Reviews
Reviews
"Computer Repair Doctor was able to save my Macbook Pro and my data. I thought I was going to lose everything and they worked hard to find the solution. Very friendly -- I highly recommend."
"This is the best place in Charleston to take your computer or phone. I have a MacBook Pro and they were the only ones to give me actually answers and be able to fix it. Apple gave me the run around, I will not go Apple. The only place I will go to is Computer Repair Doctor! Thank you Cole and staff! "
"I've gotten two iPhone screens replaced and a Macbook Pro with water damage repaired here. Both products work great and the time/prices are super reasonable compared to Apple. It's definitely worth stopping in at least for quote!"
"Great service! I needed to replace my RAM in my Macbook Pro, which isn't a huge deal and takes about 2 minutes, but I didn't have the right tools for the job to do it myself. I brought it in and they helped me out and replaced it for me no questions asked. Cool people, solid service and I will go back!"
"Such a great find! I was on my way to the Apple store to have my cracked MacBook screen repaired when I walked past Computer Repair Doctor and stopped in to just to compare the cost. I dropped my Mac off at noon and the cracked screen was repaired and ready for pick-up by 5 pm. The staff is incredibly helpful and the prices are unbeatable. They even cleaned my computer for me! I highly recommend them if you're in Charleston."
Top | Problems & Repairs | FAQ | Reviews
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Top | Problems & Repairs | FAQ | Reviews
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