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Charleston, SC change | 4.9/5 Rating from 229 reviews
Computer Repair Doctor™ in Charleston, change
Google Rating 4.8 Allston McCrady 18:16 12 Feb 18 These guys did an excellent and speedy job repairing my son's cracked iPhone screen. They also noticed that my son's old lithium battery was reaching the end of its life and needed to be replaced. It's a good thing they did. The battery literally exploded as they were removing it (old lithium batteries can do that if they have undetectable leaks or fissures). The repairman greeted me with a bandaged hand and a smile (I felt so bad that happened to him!). My son is thrilled with his "new" phone. We'll be back. I highly endorse this company. It's located in a hidden courtyard tucked at the end of a long, narrow hallway, with signage on King Street. There's a parking garage just around the block if you can't find a spot. We used to take our cracked screens to a place further up King Street, but Computer Repair Doctor offers much faster service for the same price. Thanks. Caroline Gilmer 21:34 15 Feb 18 Awesome place. Cheaper than the Apple Store. More personable. Great computer/phone memes on the wall. Matt gave me a CofC discount and then another discount for my new phone screen because they were out when I first came. Would recommend and will go again if I ever need any more repairs!! Julie Suleiman 00:20 19 Feb 18 I'm writing to say Matt & Ken are AWESOME! Tyson came in today & they treated him so kind & repaired his battery & screen on his phone. He was very pleased & now I will take my daughter's phone to them & have it repaired! Good job guys! Paul Vargas 23:26 14 Jan 18 True professionals! Fair prices and fast service. Matt was great to work with and is very knowledgeable as he seemed to know everything about anything. If I ever have any more technology issues Computer Repair Doctor will be my first stop. Stephen Griffin 00:50 05 Jan 18 Matt did an amazing job on fixing my cellphone and it’s screen after someone made me dropped it. Tough it did take longer to fix, I totally understood the circumstances he faced. Matt and Zoe gave great customer service to me. I totally recommend them 100%. Scott Kane 17:08 03 Feb 18 Matt Norman did an exceptional and crazy good repair job on my wife’s Iphone 6S. The screen was horribly cracked and we expected the worst. Dropped off just after 10:30am and by 11:00am it was ready to go. Looks and operates like the day she got it. Amazingly surprised by the speed of the repair service and the affordability of the cost to do so. 100% recommend you to go here for any emergency repairs for tech products in the Charleston area. Mr and Mrs Fiorito 02:16 30 Mar 18 Quick, easy, and friendly service. Got my phones back fast, and repairs were less expensive than other quotes. Will definitely return when I (inevitably) crack another screen. Thank you, Philip! Allen Newman 16:38 30 Mar 18 Very accommodating!!! They went out of their way to help me today and did it in a timely manor. Thank you for helping me and hope many others come to your business and experience the same wonderful service that I did. Sarah Copper 21:15 03 Apr 18 Came in today in a frenzy- my phone had randomly shut off. I previously had gotten my battery changed at another store in Mt Pleasant so I knew it couldn't have been that. Phillip was here and popped it open and fixed the issue at hand! I'm very happy with the repair and Phillip was very professional and fast. Becki 23:47 05 Apr 18 Great service at an affordable price. This place is personal , friendly, and stands behind their work. Philip went out of his way to warranty past work that was done on my iPhone . Highly recommend having your electronics serviced here rather than replacing them. Ashley Winka 20:52 12 Apr 18 I found this great repair place- only place in town that is not sketchy! Phillip fixed my screen in an hour! He was informative, professional, and extremely helpful and accommodating. I will def be returning and referring locals like myself in search of a place that is trustworthy and honest which sadly is hard to find! Laken Jones 15:35 14 Apr 18 Have to fix a cracked phone screen? This is the place to do it! I shattered my screen and my battery was really weak, so I got two repairs done at once. Philip was super helpful, polite, and got the job done fast and professionally. My phone looks brand new and the battery life is phenomenally. The prices are good and they have military discounts! 10/10 overall alex graham 20:09 07 Jun 18 Best computer , cell phone repairs in the Charleston area. Phillip did an A+ diagnostic job on both a desk top and smart phone and gave very helpful advice concerning replacements and values. Highly recommend this company. Greg Pali 19:26 19 Jun 18 From cracked cell phone screens to dropped external hard drives, they have helped me so much. This time we couldn’t recover data from my external hard drive because of the accidental damage that I caused but they thoroughly explained the problem and offered me a referral to a specialist that can repair the hardware. A+ and honest services provided. Zoey and Philip are the best! Hickle Bear 20:20 25 Jun 18 This place is awesome. Right downtown and near a parking garage if you need it. The staff worked with me to try and find the right part in order to repair my laptop. Sadly, we got pulled around by a third party vendor who wouldn't send the right part. I want charged for the time they held onto my PC and they communicated with me each step of the way. I will definitely be bringing my computer back if it has any more issues. Special thanks to Phillip and Zoey for working with me to try and fix my issue. I know it was a real pain trying to get the right part. Keep up the good work. Samara Nche 21:24 25 Jun 18 Zoey was so friendly and helpful. I can’t express enough my gratitude for the service I received today at such a stressful time when I thought I would lose all the data on my phone. I highly recommend coming here. They actually care about their customers, Apple could learn a thing or two. Stephen Schmidt 21:33 29 Jun 18 Top drawer service and support. Zoey provided awesome support in getting my 2009 27" iMac back from the dead. Replaced a defective hard drive, including data recovery, and then assisted me when my system would not boot 2 months later (self inflicted). Rates are EXTREMELY reasonable - prompt service, and they warranty their work. They also provide discounts for DOD, and Military. Free Quote! You cannot go wrong. HIGHLY RECOMMENDED! Bigg Herb F 16:05 27 Jul 18 Phillip did a great job repairing my phone. The service was prompt and professional! They even did a price comparison for me which was a big help in my final decision. I will definitely recommend this company to anyone in need of a repair. I’ll actually be going back soon for my home button replacement. Spencer Fair 20:47 02 Aug 18 This was an excellent experience!! Zoey was very friendly and very helpful, I would highly recommend this place to anyone. Rock bottom prices too ?. Patrick Kirby 14:49 16 Aug 18 Couldn't ask for a more honest or helpful experience. Very knowledgeable staff who will help with any questions you may have with seemingly infinite patience. Major shoutout to Zooey specifically who was incredibly pleasant and patient. Highly recommend. J Rob 18:09 24 Aug 18 Zoey and Phillip were absolutely the BEST. Both were professional, knowledgeable and courteous. The cost of the work and care provided were outstanding. They will be where my electronics go from now on!  Mary Ruth Tribble 14:59 27 Nov 18 I am so grateful for Zoe at Computer Repair Doctor. I had water damage to my MacBook during a very busy and stressful time at work. Prior to coming to CRD I went by the Mac store. Within 5 minutes of my time there they were quick to discourage me from fixing it and wanted to sell me a brand new computer. I felt so frustrated and defeated. From the moment I walked in the door at CRD Zoe had a very calm and reassuring demeanor. My computer is up and running again thanks to her! Highly recommend this place.  Norm Shea 00:42 19 Dec 18 Had a MacBook that needed the keyboard replaced. Called and got a quote of $135. Took it in and price increased to $200. Got a call a week later saying they couldn't get the needed repair part for a month but could get a different one for $250 so I agreed. At 3 weeks, I emailed and texted about status but got no response. Called and was told that the part had been lost in the mail (but they hadn't re-ordered it till after I contacted them). After 3-1/2 weeks I went and just picked up the un-repaired computer. At least there was no charge. Brett Bickel 18:32 23 Jan 19 Philip was great fixed my problem during diagnostics and didn't even charge me!! Great customer service and friendly!  Dylan Stephenson 13:23 08 Feb 19 This girl or I am assuming it was a female lol tells me the computer is shot and then tries to sell me a refurbished laptop for 3x the price of a refurbished laptop? One of those rude, uncouth attitudes and this is why you're getting a one star!!!!! learn customer service! Julie Chambers 21:26 11 Feb 19 Wanted to compare notes and costs for potential repair of my iPhone to the Apple Store. Less expensive by about 30% and Zoey easily earned my confidence in the Computer Repair Doctor as legitimately able to make the repair correctly. I asked Zoey far more questions than originally intended because she was so knowledgable and interesting to listen to! Gabrielle Moseley 19:22 12 Feb 19 I’ve been to Computer Repair Doctor multiple times and each time they’ve been super helpful and fast! My phones always done with an hour or two. Zoë who helped me was kind and answered all my questions and got my phone fixed up right away! Wesley Forehand 20:43 21 Feb 19 Phillip did a great job repairing my phone while providing excellent customer service. Michael Preddy 17:14 22 Feb 19 Everytime I’ve come here my service has always been excellent. Zoey has always done a great job of keeping me informed and giving me fast service! I will always bring my phone/laptop here when I need repairs done. Julia Funovits 18:03 22 Feb 19 it was hard to find the location of this place, but the service was quick and easy. not bad pricing compared to other places. Sara Isaac 22:25 22 Feb 19 Really awesome service. Zoe was very quick and efficent and got my phone ready within an hour. My phone looks awesome and was able to schedule appointment 5 minutes before walking in! Reasonable prices as well! Daniel Reed 18:18 25 Feb 19 I needed specialty repair for my camera while working in the area and Zoe was my hero! Very methodical work, excellent at communicating what was going wrong with my camera. Trust this company. Meg Sawyer 22:58 27 Feb 19 Zoe is the best! She is super knowledgeable and was very patient with us. She helped us remove a browser hijacker and resolve an issue with malicious extensions that was driving us crazy. She also helped us find some documents that we thought were gone for good! I would absolutely recommend coming to see her if you ever need help with your computer or phone. Anne Anderson-Sawyer 23:01 27 Feb 19 Zoe worked with us today to remove several browser hijacker and malicious extensions. She also helped us better understand several other features related to the use of our computers. Zoe is an amazingly knowledgeable technician. She is also patient and professional. Her assistance and this service was immensely valuable to us. I highly recommend Computer Repair Doctor (and especially Zoe!). Jon Latzer 19:09 05 Mar 19 The team at Computer Repair Doctor is far and away the best, smartest and talented team repair specialists around. My family (three generations) have been using their services for years and they never disappoint. Always straight forward with what they are going to do. Always communicating during the process and always fast and accurate with the timing of getting the work done. 5 Star work and no BS Anne Anderson-Sawyer 13:14 06 Mar 19 Zoe worked with us today to remove several browser hijacker and malicious extensions. She also helped us better understand several other features related to the use of our computers. Zoe is an amazingly knowledgeable technician. She is also patient and professional. Her assistance and this service was immensely valuable to us. I highly recommend Computer Repair Doctor (and especially Zoe!). Shachyron Sparks 19:22 09 Mar 19 Went in today to see about getting my laptop screen repaired. Philip served me he was quick and knowledgeable about the whole thing. He replaced my screen literally in about 20 minutes. Definitely will be using them for all my pcs and phone repairs! Lee Guins 01:03 15 Mar 19 Absolutely the best! Took my phone in today because my screen was cracked in 3 places...or so I thought. Thanks to Conner's honesty, I found out that the screen was not damaged, but the overlay cover was the problem. It would have been so easy to take my phone, remove the cover, and charge me for a replacement screen. Won't go anywhere else! Rachel Crutchfield 19:45 19 Mar 19 This place is wonderful. Zoe the store manager and Phillip were quick with the diagnostic of my malfunctioning laptop and thoroughly explained the issues. The lasting impression I received was of a staff who truly cares about quality work and quality customer service, which is hard to find nowadays. They go above and beyond, no doubt. I highly recommend them to college students nearby and those who need future repair work. The diagnostics are completely free so you have nothing to lose even if you choose not to repair the device in question. Ramsay Khan 21:55 25 Mar 19 Fabulous service. I am very pleased. Dropped off laptop thinking serious repair (motherboard issues, etc.). They checked it out at no cost (free estimates!) and found, hey, only a defective AC power cord. Whew! As Zoe, the manager said, "no repair, no charge." I got my machine back at no cost. I am tickled. As a result, I will bring in a scrambled drive to see about salvaging files. Thanks again. Georgui Apostolov 20:11 27 Mar 19 This is an incredible place. Whether you've had a lot of experience dealing with computers and need a second opinion or someone that just spilled beer on their laptop you're in good hands. Rest assured the staff is extremely efficient and knowledgeable and you won't go wrong coming to them. Jill Sorensen 23:02 02 Apr 19 Excellent service! Computer Repair Doctor (Philip) repaired my cracked iphone screen in no time, and I was able to wait for the repair. Easy to reach, thoroughly reliable, reasonable pricing and one year warranty on the repair. So happy to have found them! Compass Travelers 23:22 07 Apr 19 Very efficient and knowledgeable team. Will tell you what will REALLY fix your computer and will show you what you need to do. Is much better then apple and is not a scam! Great service, highly recommend. Mandi Hurley 19:35 04 Jun 19 Well...this place is amazing. I shattered my iPhone screen. They advised me to get a specific type of screen replacement because I break the screen often. I completely ignored this sound advice and within a week or so I was back in with yet another shattered screen, having thrown it across the room during an unusually violent sneezing fit. Anyway, despite the fact that I ignored their advice, and incessantly break my phone, they pity me, (I truly am pitiful), and they not only repaired my phone in less time than it took me to write this review, but they offered to replace the screen...again...for a discounted price. Truly angels of the phone and computer repair world. Blakely Little 13:33 06 Jun 19 Philip at Computer Repair Doctor was SO incredibly kind and helpful. He explained everything he was doing, and got my laptop up and running perfectly. I would highly recommend Computer Repair Doctor! Mandi Hurley 16:02 07 Jun 19 Well...this place is amazing. I shattered my iPhone screen. They advised me to get a specific type of screen replacement because I break the screen often. I completely ignored this sound advice and within a week or so I was back in with yet another shattered screen, having thrown it across the room during an unusually violent sneezing fit. Anyway, despite the fact that I ignored their advice, and incessantly break my phone, they pity me, (I truly am pitiful), and they not only repaired my phone in less time than it took me to write this review, but they offered to replace the screen...again...for a discounted price. Truly angels of the phone and computer repair world. Kayla Phillips 23:09 12 Jun 19 Philip done a great job on fixing my screen on my phone. He was quick about it and I love it. It's back to the way I like it and it was at an amazing price that I couldn't turn down. James Brinley 23:20 12 Jun 19 Phillip did a wonderful job repairing my computer. He saved all my information off of my dying hard drive and installed a new one. I was able to pick my computer up the next morning and it worked like the first day I bought it. His repair price was very far too. Thanks Phillip. Hart HHW 17:22 19 Jun 19 I HIGHLY recommend these guys. They fixed my phone beautifully in under an hour, at the last minute. Phillip is a kind, good dude and overall made me feel great about the fix. Definitely recommend their services! Catherine Heston 15:10 12 Jul 19 Philip fixed a cracked screen on my iPhone. Great service - less than an hour, and he let me sit and work while waiting. Phone looks great! Highly recommend this business.  Greg Taylor 15:51 20 Jul 19 Service was fast, but didn't like getting a low-ball estimate & then charged double the quote when they knew Exactly what needed done. Then had to return item for 2nd repair due to not being put back together correctly 1st time. No offer of the $10 discount either they promote online. Disappointed. Caroline Duncan 23:15 31 Jul 19 Philip was a wonderful tech and accommodated me even when I arrived just before closing time. My screen is perfect and he cleaned my charging port which was awesome. If I have issues with my computer I will bring it here, and will definitely be coming here for any and all phone repairs moving forward. Thanks Philip! Carol Wagner 16:14 31 Jul 19 Amazing service that was quick and effective. Phillip got my husband’s iPhone battery installed in no time at all. The battery charged flawlessly and quickly. Phillip also was great, personable and kind. I highly recommend Computer Repair Doctor. Nancy Goldstein 13:29 01 Aug 19 Outstanding service: from diagnosis to repair of my iMAC: in the best hands possible! Mine was a tough job, and they handled sensationally. Free diagnosis, fair pricing, quick turnaround, super competent, and top-notch personal attention. Seriously, 12 stars in my book... Joey Coz 03:25 08 Aug 19 THE COMPUTER REPAIR DOCTOR WILL FIX THE TROUBLESOME CHARGE PORT ON YOUR IPHONE/SMARTPHONE! Phillip was referred to me by my girlfriend. She went there to have the screen and charge port replaced on her iPhone 7. When she came back she was ecstatic with what a wonderful job he had done! When she told me he was able to fix her charge port without replacing it, I got excited. I went in a week later and Phillip examined my charge port- it had been acting finicky for months. He was able to quickly clean it out and now it works great! My iPhone SE is as good as new! I highly recommend “the doctor” and I would trust him with any of computers or smart devices. Great location too! Kwynasia Young 21:16 12 Aug 19 Philip did my repair, he was amazing, service was quick. And best of all, the repair comes with a warranty! Highly recommend if you need your iPhone screen fixed. tom read 12:15 23 Aug 19 The service was fast and Philip was professional and friendly. He answered our questions with knowledge and patience. I highly recommend this service. Ashley Knox 04:01 28 Sep 19 Phillip was amazing!! He was able to get my home button and battery replaced so fast. I was able to walk down King Street and shop for a bit and come right back!! It works perfectly! He was informative and professional. Such a great dude! I was so pleased that I decided to leave an old Mac Book that I purchases second hand to have it wiped and battery replaced. I will definitely be coming back for any of my tech issues. Lindsey McCleskey 14:09 09 Oct 19 Great experience! Philip knew the fix my laptop needed right away. He explained it in a way that was easy to understand and had it fixed quickly! Michael Hauer 17:39 10 Oct 19 Phillip provided great insight and customer service! He seems to be a technology oriented guy and you can tell he's knowledgeable about IT beyond a screen repair itself.I just got my phone back this afternoon, with the repair consisting of the front screen and camera protection glass. The repair only took about 45 minutes and the price was very fair.I would highly recommend the Computer Repair Doctor for their iPhone repair services. Giovanna Richard 16:26 11 Nov 19 Thank you so much Jonathan! My Mac is working great. I appreciate you taking great care of it & getting my track pad repaired in a timely fashion. Y’all are the best!! Jenny Ashikari 20:17 14 Nov 19 Philip was awesome! I came in with my laptop and he let me know exactly what was wrong and had it fixed the next day! Highly recommend coming here for all computer needs, they’re really great! Colin Frazier 01:54 15 Nov 19 Brought in a Samsung Galaxy S8 on a Tuesday that I had completely shattered from leaving it on top of my car and driving off. Phillip said he could order a new screen, replace the back glass, and have it ready on Thursday. When I picked it up, it looked fantastic! You wouldn't be able to tell that I ever dropped it. The price was everything we discussed when I dropped it off. Everything about my experience with Computer Repair Doctor and Philip was awesome! Frank Duvall 16:26 07 Dec 19 Jonathan was fantastic! He first diagnosed my 2011 iMac and determined that it wasn’t worth repairing (at no charge!) and then was able to backup my old hard drive so that I lost no files. I recommend him and the business wholeheartedly! Paige McElwain 22:14 20 Dec 19 First time coming to this place and I highly recommend. I had a cracked phone that I didn’t think was replaceable because of its condition and thought I might need a new phone. Jonathon was quick to prove me wrong. He was very efficient and i was in and out within 30 minutes. I will definitely go here for future issues with my iPhone before trying anywhere else. Thanks Jonathon! Jade DeAnna 21:24 31 Dec 19 After dropping my phone dozens of times, the screen finally cracked. That crack splintered into several others across the screen. I left my phone with Philip and after an hour he returned it as good as new! The screen was completely repaired and very clean. He was friendly and patient and provided excellent customer service. Thank you for your help Philip ? Chris Roets 19:45 07 Jan 20 Amazing experience! Philip is incredible at his job. Brought my computer in with a busted OS, an old slow hard drive, and needed more ram. Philip made everything happen within a 24 hour period, including ordering parts overnight, a huge data transfer, and kept everything within my budget. Amazing job Philip, Thank you!! Michael Winship 20:23 14 Jan 20 Philip is amazing! I dropped by this morning and my phone with brand new cover was ready 1 hour later!! BTW their cost was $75 -$100 less then 5 other stores! Bravo for a great job and service! Madison Barnwell 23:37 17 Jan 20 Went in to get my shattered screen repaired at 10:50am and it was ready by 11:50. Johnathan provides excellent service, he completed the job faster than I expected and he’s very nice. I highly recommend this place to anyone who needs repairs. Paige McElwain 22:14 20 Dec 19 First time coming to this place and I highly recommend. I had a cracked phone that I didn’t think was replaceable because of its condition and thought I might need a new phone. Jonathon was quick to prove me wrong. He was very efficient and i was in and out within 30 minutes. I will definitely go here for future issues with my iPhone before trying anywhere else. Thanks Jonathon! Ashley Knox 04:01 28 Sep 19 Phillip was amazing!! He was able to get my home button and battery replaced so fast. I was able to walk down King Street and shop for a bit and come right back!! It works perfectly! He was informative and professional. Such a great dude! I was so pleased that I decided to leave an old Mac Book that I purchases second hand to have it wiped and battery replaced. I will definitely be coming back for any of my tech issues. Chris Roets 19:45 07 Jan 20 Amazing experience! Philip is incredible at his job. Brought my computer in with a busted OS, an old slow hard drive, and needed more ram. Philip made everything happen within a 24 hour period, including ordering parts overnight, a huge data transfer, and kept everything within my budget. Amazing job Philip, Thank you!! Michael Winship 20:23 14 Jan 20 Philip is amazing! I dropped by this morning and my phone with brand new cover was ready 1 hour later!! BTW their cost was $75 -$100 less then 5 other stores! Bravo for a great job and service! Madison Barnwell 23:37 17 Jan 20 Went in to get my shattered screen repaired at 10:50am and it was ready by 11:50. Johnathan provides excellent service, he completed the job faster than I expected and he’s very nice. I highly recommend this place to anyone who needs repairs. Katie Thompson 22:37 07 Feb 20 Johnathan was fantastic. I thought my phone and all 38,000 precious photos were gone. Verizon nor Apple could help me, but Johnathan saved the day! When he repaired my phone screen and I could access all of those memories I nearly cried and gave him a big hug. It was done very quickly and was very affordable. $129 is a small price to pay for what I would’ve lost otherwise. Can’t recommend them enough. I hope never have to go back to them but I know if I do have a problem I will go to them first! Ron Roman 17:46 19 Feb 20 Dropped my lap top off for repair. Turnaround was incredibly quick and Phillip was great to work with. He outlined the needed repairs in easy to understand terms. I recommend him and CPR highly. Chasity Byers 18:42 26 Feb 20 When I stopped by the store to get my phone screen repaired I was highly impressed with Philip! He did a great job in a very timely manner. He was extremely nice and helpful! I would absolutely use him for any other services or refer him to friends and family! El Kratzador 00:48 04 Mar 20 Brought my laptop in late in the day and was helped immediately. Instead of trying to push services on me, Philip and his coworker ran diagnostic tests and figured out the issue which turned out to be a very minor replacement on my part. Extremely helpful and kind service and an excellent operation overall. I won't go anywhere else for computer or phone problems. Thanks! Drayton Campbell Weldon 19:44 10 Mar 20 Excellent service and fast repair! Philip knew exactly what the problem was with my computer and was able to fix it within 24 hours. Incredibly pleased with everything, including the reasonable price! Thank you so much! Cole Fairbanks 15:46 16 Sep 15 Broke my iphone screen last week. Took it to these guys because their prices were cheaper than the other places I called. They said it would only take 10 minutes. I brought it in and was in and out of the door within 10 min! Very friendly staff. Highly recommend this place! Cate Regalbuto 16:37 04 Mar 20 Highly recommend!! Phillip fixed my phone screen that was absolutely demolished in under an hour. I was so impressed and my phone looked like new. I'll be coming back if i ever need tech repair - much faster and cheaper than the apple store!! Evan Guthrie 17:37 24 May 20 Computer Repair Doctor on King Street in Charleston offers a great resource for all things computer repair and comes with good fixes and customer service when you are some help. I have been impressed with everything that they have been able to do and it is good to know there is someone that you can go to for professional computer assistance. Scott Plumer 02:18 04 Jun 20 (Close downtown location, more knowledgeable staff and lower cost than elsewhere in Charleston.)Went to Computer Repair Doctor for a weird screen flickering issue, 20 hours trying to diagnose myself but had given up. Jonathan did an amazing job- found it was hardware, fixed the issue, and I got my laptop back the same day!Once they handled that for me, I figured I would ask him on costs for my iphone 11 cracked screen replacement (been meaning to do, but I had been told $400 and up, so I waited) Best I've heard- $210, and I tried We Fix It, CPR, Staymobile for quotes.Will be returning for my cell repair later this week! Be Ca 20:37 23 Feb 22 Was on a cruise ship and my boat was in town for a week. My Mac got water on it accidentally while I was on the cruise and I had no idea what to do, it stopped working all together. I took it to this store because of their reviews and I must say. The reviews were right! Emmy and Rose both fixed my laptop in a few hours, it was basically working brand new! A complete lifesaver to someone like me who needed a quick fix on a time crunch. CS:GO “WEEKLY KNIFE GIVEAWAYS” KNIVES 21:39 24 Feb 22 I'm a student at college of Charleston! I'm a comp sci major and my iphone kinda hit the fan hardcore. I brought it in about a week ago after it was glitching like crazy with a cracked screen. I didn't even think they would wanna touch it. It was so broken. But after bringing it in Rose and Emmy gave me the estimate of an hour max to fix it. I was in disbelief. Low and behold after a quick lunch I came back and my phone was immediately fixed. Infact I think the screen may have worked better than before..also it was really affordable too so that's a big plus.Just wanna say again thank you to Rose and Emmy for helping ease my anxiety. Will be going again.😋 Robert McCombs 00:09 30 Jan 22 I came in after leaving my book bag with my laptop in it outside in the rain over night. After cleaning my laptop they were able to replace the screen and my laptop is working good as new with no data loss! Only took 1 week even with having to track down my specific screen! Josh Spencer 14:22 14 Feb 22 Incredible customer service. Fixed my iPhone in 5 mins, would definitely recommend 👍👍 Becky Reeder 13:45 01 Jul 21 These guys are amazing! I was on a working vacation and my 6 yr old laptop wouldn’t turn on. I searched for computer repair and found these guys. They had excellent reviews They were reasonably priced on running a diagnostic test so I took a chance. I am so thankful I did. My mother board had gone out. They were able to retrieve my data and after I purchased another computer they transferred all my old data over and I was able to make my deadlines. They were friendly helpful and very knowledgeable. I can’t thank them enough for coming to the rescue while I was in vacation!! They also were very reasonable on their prices so I had some money left to still enjoy my vacation |
Mac Repair in Charleston
Computer Repair Doctor in Charleston, SC
We fix all Mac & iMac problems!
Free Estimates On All Mac Repairs
Macs are notorious for being dependable machines, and lauded because they "just work" - which is often said about iPhones as well. Part of that is true because Apple's computers aren't manufactured by a ton of different companies or custom-built by consumers - Macs are made by Apple and have a lot more consistency between each other.
However, if they were perfect and worked perfectly forever, you wouldn't be here though! Whether you've spilled coffee or water onto your Macbook or your iMac seems to be slowing down - we can help you out! We offer free estimates on all repairs (as all legitimate repair shops should) so bring your Mac to our store in Charleston and let us take a look at your computer, and ensure you get a few more years out of it!
Mac Repair in Charleston
We fix all Mac & iMac problems!
Macs are notorious for being dependable machines, and lauded because they "just work" - which is often said about iPhones as well. Part of that is true because Apple's computers aren't manufactured by a ton of different companies or custom-built by consumers - Macs are made by Apple and have a lot more consistency between each other.
However, if they were perfect and worked perfectly forever, you wouldn't be here though! Whether you've spilled coffee or water onto your Macbook or your iMac seems to be slowing down - we can help you out! We offer free estimates on all repairs (as all legitimate repair shops should) so bring your Mac to our store in Charleston and let us take a look at your computer, and ensure you get a few more years out of it!
"Wonderful service for my iPhone and MacBook. I tell everyone about them!"
Warranty
Computer Repair Doctor offers a 1 Year limited warranty on all standard repairs. We've got you covered.
Mac Problems? Meet Repair Service.
Mac repair needs come in many different shapes and sizes. Literally, we're talking about iMacs and Macbooks - kind of like apples and oranges (except it's Apples and larger Apples) but we do fix it all! Click on any item below to learn more about our repair services, and common problems that we fix.
Repair Services
Common Problems
Battery Replacement
Battery Replacement
Mac didn’t make their laptop batteries easy to access, but that’s no problem for us. We can replace the battery on your MacBook Pro, Air, or Retina and get you back to binge watching Netflix with no power cable. Battery replacements are a fairly straightforward process for us, and we often stock the batteries. Other times we have to order the battery, but you can always hold onto your Mac in the meantime while we wait for it to arrive.
Data Recovery
Data Recovery
iMac and MacBook data recovery services are common when your Mac isn’t functioning properly and you’d rather just save the data and invest in a new Mac. We can disassemble your Mac, take out the hard drive or flash drive storage, and backup your data. Then, bring us an external hard drive or new computer and we can put your data back onto your new device!
Hard Drive Replacement
Hard Drive Replacement
Whether you want to upgrade your hard drive storage, go from an HDD to an SSD, or just replace a failing hard drive – we can help. We offer hard drive (and solid state drive) replacement services on both iMacs and MacBooks of all types. We stock standard 2.5” and 3.5” drives, and we can also order the flash memory stick drives if you have a MacBook Air or Retina. Not sure what any of that means? No problem, just give us a call!
Keyboard Replacement
Keyboard Replacement
The most common reason a MacBook keyboard fails is due to liquid damage. However, even if you haven’t spilled something on your keyboard, it can still go bad. We replace Mac keyboards on all laptop models and we’d be happy to help you. If your Mac keyboard doesn’t work, we’ll confirm it’s a bad keyboard (sometimes there are other causes), and give you a quote for repair.
Liquid Damage Repair
Liquid Damage Repair
We offer Mac liquid damage repair services. We will disassemble your Mac, thoroughly clean the logic board and any other damaged components, and test your machine. We use a combination of ultrasonic cleaners, manual cleaning methods, and special cleaning compounds to clean off liquid damage corrosion from your board. We’ve spent years experimenting with different cleaning methods and we’re confident that we offer the best possible mac spill cleaning service around.
Motherboard Replacement
Motherboard Replacement
We offer Mac motherboard repair and replacement services. We can replace the motherboard in you MacBook Pro, Air or Retina, as well as in your iMac or Mac Mini. We’re Mac repair specialists and frankly we prefer working on Macs over PCs. We can diagnose your machine to determine if you need a motherboard replacement and give you a repair quote based on the cost of the motherboard in your Mac. We’ve replaced thousands of Mac motherboards and we’d be happy to help you as well!
Power Board Replacement
Power Board Replacement
MacBooks have Magsafes, iMacs have internal power boards – and we can replace both. If your Mac isn’t powering on, there’s a number of possible causes but one is this internal power board. We can troubleshoot your Mac and determine if a power board replacement would resolve your issue. Stop by today for a quote!
Screen Replacement
Screen Replacement
We replace screens on both iMacs and MacBooks. On MacBook Pro Unibody laptops, we can replace the glass and LCD separately if needed. On MacBook Air and MacBook Pro Retina laptops, we typically need to replace the entire top assembly. For iMacs, older models have separate glass and LCD panels, and newer models have integrated screen assemblies. iMac and MacBook Pro screen replacements are some of our most popular Apple repair services, so stop by today if you have a cracked Mac screen!
Software Reinstall
Software Reinstall
Mac OS X software is must more robust than Windows, but it still crashes sometimes. If your Mac software is acting up, or you’d just like a clean start – we can help. We offer software reinstalls or upgrades to take you to the latest version of Mac OS X. Or, if you’d rather clone your Mac OS X software to a new MacBook, we can do that for you as well. Stop by today and we can discuss your options!
Virus Removal
Virus Removal
Macs aren't known for having viruses often, and that's a good thing! However, if you think you've got some malware in your system, a good scrubbing (not literal scrubbing) can do the trick! Phishing attempts and subtle buttons can trick you into letting viruses onto your computer - but don't worry. We're experts and we can handle them all.
...Something else (more)
Something Else?
Don't see the repair service you are looking for? Don't worry, we can almost certainly help. We offer a variety of repair services that we didn't have room to list here, and we offer free quotes. Give us a call or stop by today to learn more about how we can fix your problem!
Cracked Screen
Cracked Screen
We offer cracked screen replacement services on iMacs, MacBook Pros, MacBook Retinas, and the standard MacBook alike. In some cases we can replace just the glass or the LCD, in other cases the entire LCD/Glass assembly needs to be replaced. Every Mac model has a different part, so each one is priced out differently. Give us a call today with your specific model or serial number, and we can give you a quote for a cracked Mac screen replacement.
Doesn\'t Boot into OS X
Doesn't Boot
If you get a blinking question mark inside a folder when turning on your Mac, or just have a Mac that won’t boot into the OS – we can help. Sometimes this is a faulty hard drive, other times the Mac just needs a reinstall. We can reinstall your Mac OS X software and usually upgrade you to the newest version. We’ll run some hardware diagnostics to make sure the rest of your Mac is OK, then quote you for a software reinstall.
Doesn\'t Charge
Doesn't Charge
If your Mac isn’t charging, it could be a bad power adapter, a faulty magsafe, a bad battery, or a failing motherboard. Don’t worry, we offer free diagnostics and we’ll figure it out for you. Stop by with your Mac anytime and we’ll take a look at the issue for you.
Doesn\'t Turn On
Doesn't Turn On
There’s a number of reasons a Mac may not turn on. A bad motherboard, power supply, or GPU can cause this issue. RAM or a bad LCD screen could also cause this. We offer free diagnostics, so we’ll take a look at your machine and determine why it’s not turning on. Once we find the problem, we’ll give you a quote for repair. It’s that easy.
It\'s Too Slow
It's Too Slow
Macs shouldn’t be slow. If your Mac is slow, there’s most likely an underlying problem that causing the poor performance. We can run a series of diagnostic tests to figure out exactly why your Mac is slow and what can be done to get performance back to where it should be. Even if your Mac is 5-7 years old, we should be able to get it functioning FAST and efficiently.
Liquid Damage
Liquid Damage
Spilled water on your Mac? Liquid damage cleaning on MacBooks is one of the most common problems we see. We fix spilled coffee, water, wine, beer, etc. on MacBooks routinely. We’ll disassemble your machine and assess the level of liquid damage, and give you a free quote. Then we’ll use a combination of manual cleaning methods and ultrasonic cleaners to remove the liquid damage and get your Mac back up and running.
Physical Damage
Physical Damage
Accidents happen. Almost all physical damage on a Mac is repairable, we just need to inspect the machine to see what we need to replace. Keyboard, trackpads, top covers, palmrests, etc. are all replaceable. Give us a call or stop by today for a free quote.
Screen Is Black
Screen Is Black
Macs can turn on to a black screen for a number of reasons. iMacs may have a faulty GPU, MacBooks may have a bad LCD, and either could have bad RAM or a bad motherboard. We offer free diagnostics, so we’ll troubleshoot the issue and find the underlying cause of the problem. Don’t worry, you’re in good hands.
Turns Off By Itself
Turns Off By Itself
If a Mac is turning off by itself, it’s usually overheating. A thick layer of dust can sometimes build up around the fan, causing the machine to overheat and shut off. We can take a look at your Mac to see if this is causing your problem and give you a free repair quote.
Viruses
Viruses
Macs aren't known for having viruses often, and that's a good thing! However, if you think you've got some malware in your system, a good scrubbing (not literal scrubbing) can do the trick! Phishing attempts and subtle buttons can trick you into letting viruses onto your computer - but don't worry. We're experts and we can handle them all.
...pain in the (more issues)
A real pain in the...
Don't see your problem listed here? Don't worry, we fix a lot more than we were able to list on this page. Browse our repair services or give us a call and we'll help with your problem today!
Common Problems
We offer cracked screen replacement services on iMacs, MacBook Pros, MacBook Retinas, and the standard MacBook alike. In some cases we can replace just the glass or the LCD, and in other cases the entire LCD/Glass assembly needs to be replaced. Every Mac model has a different part, so each one is priced out differently. Give us a call today with your specific model or serial number, and we can give you a quote for a cracked Mac screen replacement.
If your computer doesn't turn on, it's likely a problem with your charger (laptop), your power supply (desktop), or your motherboard. It could also be a RAM (memory) problem, issue with your power button, or something else entirely. We'll test your computer one component at a time to figure out why it's not turning on.
If your Mac isn’t charging, it could be a bad power adapter, a faulty magsafe, a bad battery, or a failing motherboard. Don’t worry, we offer free diagnostics and we’ll figure it out for you. Stop by with your Mac anytime and we’ll take a look at the issue for you.
There’s a number of reasons a Mac may not turn on. A bad motherboard, power supply, or GPU can cause this issue. RAM or a bad LCD screen could also cause this. We offer free diagnostics, so we’ll take a look at your machine and determine why it’s not turning on. Once we find the problem, we’ll give you a quote for repair. It’s that easy.
Macs shouldn’t be slow. If your Mac is slow, there’s most likely an underlying problem that causing the poor performance. We can run a series of diagnostic tests to figure out exactly why your Mac is slow and what can be done to get performance back to where it should be. Even if your Mac is 5-7 years old, we should be able to get it functioning FAST and efficiently.
Spilled water on your Mac? Liquid damage cleaning on MacBooks is one of the most common problems we see. We fix spilled coffee, water, wine, beer, etc. on MacBooks routinely. We’ll disassemble your machine and assess the level of liquid damage, and give you a free quote. Then we’ll use a combination of manual cleaning methods and ultrasonic cleaners to remove the liquid damage and get your Mac back up and running.
Macs can turn on to a black screen for a number of reasons. iMacs may have a faulty GPU, MacBooks may have a bad LCD, and either could have bad RAM or a bad motherboard. We offer free diagnostics, so we’ll troubleshoot the issue and find the underlying cause of the problem. Don’t worry, you’re in good hands.
Don't see your problem listed here? Don't worry, we fix a lot more than we were able to list on this page. Browse our repair services or give us a call and we'll help with your problem today!
Repair Services
Mac didn’t make their laptop batteries easy to access, but that’s no problem for us. We can replace the battery on your MacBook Pro, Air, or Retina and get you back to binge watching Netflix with no power cable. Battery replacements are a fairly straightforward process for us, and we often stock the batteries. Other times we have to order the battery, but you can always hold onto your Mac in the meantime while we wait for it to arrive.
iMac and MacBook data recovery services are common when your Mac isn’t functioning properly and you’d rather just save the data and invest in a new Mac. We can disassemble your Mac, take out the hard drive or flash drive storage, and backup your data. Then, bring us an external hard drive or new computer and we can put your data back onto your new device!
Whether you want to upgrade your hard drive storage, go from an HDD to an SSD, or just replace a failing hard drive – we can help. We offer hard drive (and solid state drive) replacement services on both iMacs and MacBooks of all types. We stock standard 2.5” and 3.5” drives, and we can also order the flash memory stick drives if you have a MacBook Air or Retina. Not sure what any of that means? No problem, just give us a call!
The most common reason a MacBook keyboard fails is due to liquid damage. However, even if you haven’t spilled something on your keyboard, it can still go bad. We replace Mac keyboards on all laptop models and we’d be happy to help you. If your Mac keyboard doesn’t work, we’ll confirm it’s a bad keyboard (sometimes there are other causes), and give you a quote for repair.
We offer Mac liquid damage repair services. We will disassemble your Mac, thoroughly clean the logic board and any other damaged components, and test your machine. We use a combination of ultrasonic cleaners, manual cleaning methods, and special cleaning compounds to clean off liquid damage corrosion from your board. We’ve spent years experimenting with different cleaning methods and we’re confident that we offer the best possible mac spill cleaning service around.
We offer Mac motherboard repair and replacement services. We can replace the motherboard in you MacBook Pro, Air or Retina, as well as in your iMac or Mac Mini. We’re Mac repair specialists and frankly we prefer working on Macs over PCs. We can diagnose your machine to determine if you need a motherboard replacement and give you a repair quote based on the cost of the motherboard in your Mac. We’ve replaced thousands of Mac motherboards and we’d be happy to help you as well!
We replace screens on both iMacs and MacBooks. On MacBook Pro Unibody laptops, we can replace the glass and LCD separately if needed. On MacBook Air and MacBook Pro Retina laptops, we typically need to replace the entire top assembly. For iMacs, older models have separate glass and LCD panels, and newer models have integrated screen assemblies. iMac and MacBook Pro screen replacements are some of our most popular Apple repair services, so stop by today if you have a cracked Mac screen!
Mac OS X software is must more robust than Windows, but it still crashes sometimes. If your Mac software is acting up, or you’d just like a clean start – we can help. We offer software reinstalls or upgrades to take you to the latest version of Mac OS X. Or, if you’d rather clone your Mac OS X software to a new MacBook, we can do that for you as well. Stop by today and we can discuss your options!
Don't see the repair service you are looking for? Don't worry, we can almost certainly help. We offer a variety of repair services that we didn't have room to list here, and we offer free quotes. Give us a call or stop by today to learn more about how we can fix your problem!
Frequently Asked Questions
If we can’t fix it, you don’t pay. It’s that simple!
This is a question that we get a lot, no matter the brand of the computer. Age, wear & tear, frequency of use, and the cost to repair are all important, in addition to what model of Mac you have so it’s hard to give a clear answer! Our techs can talk to you about it, and if they price to repair your Macbook or iMac is greater than the cost of a replacement or it’s close, we will give our honest opinion and let you know.
We’ll take care of you, pure and simple. If any of our technicians break something during the repair, we’ll take complete responsibility and fix the problem or buy you a replacement device.
We stock all types of parts, which is easier for Macbooks and iMacs since there are fewer models to account for. That aside, if we don’t have the part necessary to complete your repair, they typically arrive in 24-48 hours so you shouldn’t need to wait long!
Absolutely. We offer 90 day warranties on all of our standard repairs (if we have to buy custom parts, those parts may have a different warranty period). If anything goes wrong after 90 days, it’s unlikely to be due to our repair but you’re welcome to bring it by anyway. We’re usually able to help, especially if it was related to the repair we performed.
It’s ALWAYS a good idea to backup your data before a repair (and we suggest you do). Even Apple advises backing up your data before any repair. However, it’s extremely unlikely you’ll lose any data during the repair.
Nope! Stop by anytime we’re open!
We are not – but don’t back out now! That’s a good thing. If we were “Apple certified” we would be forced to charge you much higher prices – and maybe give slower turnaround. As it is now we buy the same screens as them, just directly from the sources so we can offer better prices!
"Wonderful service for my iPhone and MacBook. I tell everyone about them!"
