Computer Repair Doctor in Cleveland, OH

Call or Text (216) 333-1192

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Call or Text  (216) 333-1192

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Cleveland, OH change  |  5/5 Rating from 75 reviews

Computer Repair Doctor™ in Cleveland, change 

Mac Repair in Cleveland

mac repair

Computer Repair Doctor in Cleveland, OH

(216) 333-1192
M-F 10a-7p | Sa 11a-5p | Su 12p-5p

We fix all Mac & iMac problems!

Free Estimates On All Mac Repairs

Macs are notorious for being dependable machines, and lauded because they "just work" - which is often said about iPhones as well. Part of that is true because Apple's computers aren't manufactured by a ton of different companies or custom-built by consumers - Macs are made by Apple and have a lot more consistency between each other.

However, if they were perfect and worked perfectly forever, you wouldn't be here though! Whether you've spilled coffee or water onto your Macbook or your iMac seems to be slowing down - we can help you out! We offer free estimates on all repairs (as all legitimate repair shops should) so bring your Mac to our store in Cleveland and let us take a look at your computer, and ensure you get a few more years out of it!

mac repair

Mac Repair in Cleveland

We fix all Mac & iMac problems!

Macs are notorious for being dependable machines, and lauded because they "just work" - which is often said about iPhones as well. Part of that is true because Apple's computers aren't manufactured by a ton of different companies or custom-built by consumers - Macs are made by Apple and have a lot more consistency between each other.

However, if they were perfect and worked perfectly forever, you wouldn't be here though! Whether you've spilled coffee or water onto your Macbook or your iMac seems to be slowing down - we can help you out! We offer free estimates on all repairs (as all legitimate repair shops should) so bring your Mac to our store in Knightdale and let us take a look at your computer, and ensure you get a few more years out of it!

"Wonderful service for my iPhone and MacBook. I tell everyone about them!"
Image
1 Year
Warranty

Computer Repair Doctor offers a 1 Year limited warranty on all standard repairs. We've got you covered.

Mac Problems? Meet Repair Service.

Mac repair needs come in many different shapes and sizes. Literally, we're talking about iMacs and Macbooks - kind of like apples and oranges (except it's Apples and larger Apples) but we do fix it all!  Click on any item below to learn more about our repair services, and common problems that we fix.

Repair Services

Common Problems

Battery Replacement Data Recovery  Hard Drive Replacement Keyboard Replacement Liquid Damage Repair  Motherboard Replacement  Power Board Replacement  Screen Replacement  Software Reinstall Virus Removal  ...Something else (more)

Battery Replacement

Battery Replacement

Mac didn’t make their laptop batteries easy to access, but that’s no problem for us. We can replace the battery on your MacBook Pro, Air, or Retina and get you back to binge watching Netflix with no power cable. Battery replacements are a fairly straightforward process for us, and we often stock the batteries. Other times we have to order the battery, but you can always hold onto your Mac in the meantime while we wait for it to arrive.

Data Recovery 

Data Recovery

iMac and MacBook data recovery services are common when your Mac isn’t functioning properly and you’d rather just save the data and invest in a new Mac. We can disassemble your Mac, take out the hard drive or flash drive storage, and backup your data. Then, bring us an external hard drive or new computer and we can put your data back onto your new device!

Hard Drive Replacement

Hard Drive Replacement

Whether you want to upgrade your hard drive storage, go from an HDD to an SSD, or just replace a failing hard drive – we can help. We offer hard drive (and solid state drive) replacement services on both iMacs and MacBooks of all types. We stock standard 2.5” and 3.5” drives, and we can also order the flash memory stick drives if you have a MacBook Air or Retina. Not sure what any of that means? No problem, just give us a call!

Keyboard Replacement

Keyboard Replacement

The most common reason a MacBook keyboard fails is due to liquid damage. However, even if you haven’t spilled something on your keyboard, it can still go bad. We replace Mac keyboards on all laptop models and we’d be happy to help you. If your Mac keyboard doesn’t work, we’ll confirm it’s a bad keyboard (sometimes there are other causes), and give you a quote for repair.

Liquid Damage Repair 

Liquid Damage Repair

We offer Mac liquid damage repair services. We will disassemble your Mac, thoroughly clean the logic board and any other damaged components, and test your machine. We use a combination of ultrasonic cleaners, manual cleaning methods, and special cleaning compounds to clean off liquid damage corrosion from your board. We’ve spent years experimenting with different cleaning methods and we’re confident that we offer the best possible mac spill cleaning service around.

Motherboard Replacement 

Motherboard Replacement

We offer Mac motherboard repair and replacement services. We can replace the motherboard in you MacBook Pro, Air or Retina, as well as in your iMac or Mac Mini. We’re Mac repair specialists and frankly we prefer working on Macs over PCs. We can diagnose your machine to determine if you need a motherboard replacement and give you a repair quote based on the cost of the motherboard in your Mac. We’ve replaced thousands of Mac motherboards and we’d be happy to help you as well!

Power Board Replacement 

Power Board Replacement

MacBooks have Magsafes, iMacs have internal power boards – and we can replace both. If your Mac isn’t powering on, there’s a number of possible causes but one is this internal power board. We can troubleshoot your Mac and determine if a power board replacement would resolve your issue. Stop by today for a quote!

Screen Replacement 

Screen Replacement

We replace screens on both iMacs and MacBooks. On MacBook Pro Unibody laptops, we can replace the glass and LCD separately if needed. On MacBook Air and MacBook Pro Retina laptops, we typically need to replace the entire top assembly. For iMacs, older models have separate glass and LCD panels, and newer models have integrated screen assemblies. iMac and MacBook Pro screen replacements are some of our most popular Apple repair services, so stop by today if you have a cracked Mac screen!

Software Reinstall

Software Reinstall

Mac OS X software is must more robust than Windows, but it still crashes sometimes. If your Mac software is acting up, or you’d just like a clean start – we can help. We offer software reinstalls or upgrades to take you to the latest version of Mac OS X. Or, if you’d rather clone your Mac OS X software to a new MacBook, we can do that for you as well. Stop by today and we can discuss your options!

Virus Removal 

Virus Removal

Macs aren't known for having viruses often, and that's a good thing! However, if you think you've got some malware in your system, a good scrubbing (not literal scrubbing) can do the trick!  Phishing attempts and subtle buttons can trick you into letting viruses onto your computer - but don't worry.  We're experts and we can handle them all.  

...Something else (more)

Something Else?

Don't see the repair service you are looking for? Don't worry, we can almost certainly help. We offer a variety of repair services that we didn't have room to list here, and we offer free quotes. Give us a call or stop by today to learn more about how we can fix your problem!

Cracked Screen Doesn't Boot into OS X  Doesn't Charge  Doesn't Turn On It's Too Slow Liquid Damage      Physical Damage Screen Is Black Turns Off By Itself  Viruses ...pain in the (more issues)

Cracked Screen

Cracked Screen

We offer cracked screen replacement services on iMacs, MacBook Pros, MacBook Retinas, and the standard MacBook alike. In some cases we can replace just the glass or the LCD, in other cases the entire LCD/Glass assembly needs to be replaced. Every Mac model has a different part, so each one is priced out differently. Give us a call today with your specific model or serial number, and we can give you a quote for a cracked Mac screen replacement.

Doesn\'t Boot into OS X 

Doesn't Boot

If you get a blinking question mark inside a folder when turning on your Mac, or just have a Mac that won’t boot into the OS – we can help. Sometimes this is a faulty hard drive, other times the Mac just needs a reinstall. We can reinstall your Mac OS X software and usually upgrade you to the newest version. We’ll run some hardware diagnostics to make sure the rest of your Mac is OK, then quote you for a software reinstall.

Doesn\'t Charge 

Doesn't Charge

If your Mac isn’t charging, it could be a bad power adapter, a faulty magsafe, a bad battery, or a failing motherboard. Don’t worry, we offer free diagnostics and we’ll figure it out for you. Stop by with your Mac anytime and we’ll take a look at the issue for you.

 

Doesn\'t Turn On

Doesn't Turn On

There’s a number of reasons a Mac may not turn on. A bad motherboard, power supply, or GPU can cause this issue. RAM or a bad LCD screen could also cause this. We offer free diagnostics, so we’ll take a look at your machine and determine why it’s not turning on. Once we find the problem, we’ll give you a quote for repair. It’s that easy.

It\'s Too Slow

It's Too Slow

Macs shouldn’t be slow. If your Mac is slow, there’s most likely an underlying problem that causing the poor performance. We can run a series of diagnostic tests to figure out exactly why your Mac is slow and what can be done to get performance back to where it should be. Even if your Mac is 5-7 years old, we should be able to get it functioning FAST and efficiently.

Liquid Damage     

Liquid Damage

Spilled water on your Mac? Liquid damage cleaning on MacBooks is one of the most common problems we see. We fix spilled coffee, water, wine, beer, etc. on MacBooks routinely. We’ll disassemble your machine and assess the level of liquid damage, and give you a free quote. Then we’ll use a combination of manual cleaning methods and ultrasonic cleaners to remove the liquid damage and get your Mac back up and running.

Physical Damage

Physical Damage

Accidents happen. Almost all physical damage on a Mac is repairable, we just need to inspect the machine to see what we need to replace. Keyboard, trackpads, top covers, palmrests, etc. are all replaceable. Give us a call or stop by today for a free quote.

Screen Is Black

Screen Is Black

Macs can turn on to a black screen for a number of reasons. iMacs may have a faulty GPU, MacBooks may have a bad LCD, and either could have bad RAM or a bad motherboard. We offer free diagnostics, so we’ll troubleshoot the issue and find the underlying cause of the problem. Don’t worry, you’re in good hands.

Turns Off By Itself 

Turns Off By Itself

If a Mac is turning off by itself, it’s usually overheating. A thick layer of dust can sometimes build up around the fan, causing the machine to overheat and shut off. We can take a look at your Mac to see if this is causing your problem and give you a free repair quote.

 

Viruses

Viruses

Macs aren't known for having viruses often, and that's a good thing! However, if you think you've got some malware in your system, a good scrubbing (not literal scrubbing) can do the trick!  Phishing attempts and subtle buttons can trick you into letting viruses onto your computer - but don't worry.  We're experts and we can handle them all.  

...pain in the (more issues)

A real pain in the...

Don't see your problem listed here? Don't worry, we fix a lot more than we were able to list on this page. Browse our repair services or give us a call and we'll help with your problem today!

 

Common Problems

Cracked Screen ▼ 

We offer cracked screen replacement services on iMacs, MacBook Pros, MacBook Retinas, and the standard MacBook alike. In some cases we can replace just the glass or the LCD, and in other cases the entire LCD/Glass assembly needs to be replaced. Every Mac model has a different part, so each one is priced out differently. Give us a call today with your specific model or serial number, and we can give you a quote for a cracked Mac screen replacement.  

Doesn't Boot Into OS X ▼ 

If your computer doesn't turn on, it's likely a problem with your charger (laptop), your power supply (desktop), or your motherboard. It could also be a RAM (memory) problem, issue with your power button, or something else entirely. We'll test your computer one component at a time to figure out why it's not turning on.

Doesn't Charge ▼ 

If your Mac isn’t charging, it could be a bad power adapter, a faulty magsafe, a bad battery, or a failing motherboard. Don’t worry, we offer free diagnostics and we’ll figure it out for you. Stop by with your Mac anytime and we’ll take a look at the issue for you.

Doesn't Turn On ▼ 

There’s a number of reasons a Mac may not turn on. A bad motherboard, power supply, or GPU can cause this issue. RAM or a bad LCD screen could also cause this. We offer free diagnostics, so we’ll take a look at your machine and determine why it’s not turning on. Once we find the problem, we’ll give you a quote for repair. It’s that easy.

 

It's Too Slow ▼ 

Macs shouldn’t be slow. If your Mac is slow, there’s most likely an underlying problem that causing the poor performance. We can run a series of diagnostic tests to figure out exactly why your Mac is slow and what can be done to get performance back to where it should be. Even if your Mac is 5-7 years old, we should be able to get it functioning FAST and efficiently.

 

Liquid Damage ▼ 

Spilled water on your Mac? Liquid damage cleaning on MacBooks is one of the most common problems we see. We fix spilled coffee, water, wine, beer, etc. on MacBooks routinely. We’ll disassemble your machine and assess the level of liquid damage, and give you a free quote. Then we’ll use a combination of manual cleaning methods and ultrasonic cleaners to remove the liquid damage and get your Mac back up and running.

 

Screen Is Black ▼ 

Macs can turn on to a black screen for a number of reasons. iMacs may have a faulty GPU, MacBooks may have a bad LCD, and either could have bad RAM or a bad motherboard. We offer free diagnostics, so we’ll troubleshoot the issue and find the underlying cause of the problem. Don’t worry, you’re in good hands.

 

...Something Else? ▼ 

Don't see your problem listed here? Don't worry, we fix a lot more than we were able to list on this page. Browse our repair services or give us a call and we'll help with your problem today!

 

Repair Services

Battery Replacement ▼ 

Mac didn’t make their laptop batteries easy to access, but that’s no problem for us. We can replace the battery on your MacBook Pro, Air, or Retina and get you back to binge watching Netflix with no power cable. Battery replacements are a fairly straightforward process for us, and we often stock the batteries. Other times we have to order the battery, but you can always hold onto your Mac in the meantime while we wait for it to arrive.

 

Data Recovery ▼ 

iMac and MacBook data recovery services are common when your Mac isn’t functioning properly and you’d rather just save the data and invest in a new Mac. We can disassemble your Mac, take out the hard drive or flash drive storage, and backup your data. Then, bring us an external hard drive or new computer and we can put your data back onto your new device!

Hard Drive Replacement ▼ 

Whether you want to upgrade your hard drive storage, go from an HDD to an SSD, or just replace a failing hard drive – we can help. We offer hard drive (and solid state drive) replacement services on both iMacs and MacBooks of all types. We stock standard 2.5” and 3.5” drives, and we can also order the flash memory stick drives if you have a MacBook Air or Retina. Not sure what any of that means? No problem, just give us a call!

 

Keyboard Replacement ▼ 

The most common reason a MacBook keyboard fails is due to liquid damage. However, even if you haven’t spilled something on your keyboard, it can still go bad. We replace Mac keyboards on all laptop models and we’d be happy to help you. If your Mac keyboard doesn’t work, we’ll confirm it’s a bad keyboard (sometimes there are other causes), and give you a quote for repair.

 

Liquid Damage Repair ▼ 

We offer Mac liquid damage repair services. We will disassemble your Mac, thoroughly clean the logic board and any other damaged components, and test your machine. We use a combination of ultrasonic cleaners, manual cleaning methods, and special cleaning compounds to clean off liquid damage corrosion from your board. We’ve spent years experimenting with different cleaning methods and we’re confident that we offer the best possible mac spill cleaning service around.

 

Motherboard Replacement ▼ 

We offer Mac motherboard repair and replacement services. We can replace the motherboard in you MacBook Pro, Air or Retina, as well as in your iMac or Mac Mini. We’re Mac repair specialists and frankly we prefer working on Macs over PCs. We can diagnose your machine to determine if you need a motherboard replacement and give you a repair quote based on the cost of the motherboard in your Mac. We’ve replaced thousands of Mac motherboards and we’d be happy to help you as well!

 

Screen Replacement ▼ 

We replace screens on both iMacs and MacBooks. On MacBook Pro Unibody laptops, we can replace the glass and LCD separately if needed. On MacBook Air and MacBook Pro Retina laptops, we typically need to replace the entire top assembly. For iMacs, older models have separate glass and LCD panels, and newer models have integrated screen assemblies. iMac and MacBook Pro screen replacements are some of our most popular Apple repair services, so stop by today if you have a cracked Mac screen!

 

Software Reinstall ▼ 

Mac OS X software is must more robust than Windows, but it still crashes sometimes. If your Mac software is acting up, or you’d just like a clean start – we can help. We offer software reinstalls or upgrades to take you to the latest version of Mac OS X. Or, if you’d rather clone your Mac OS X software to a new MacBook, we can do that for you as well. Stop by today and we can discuss your options!

...Something Else? ▼ 

Don't see the repair service you are looking for? Don't worry, we can almost certainly help. We offer a variety of repair services that we didn't have room to list here, and we offer free quotes. Give us a call or stop by today to learn more about how we can fix your problem!

Need Help?

Have a question? Want a quick answer? Give us a call now and our Cleveland techs will be happy to help!

Frequently Asked Questions

If we can’t fix it, you don’t pay. It’s that simple!

This is a question that we get a lot, no matter the brand of the computer.  Age, wear & tear, frequency of use, and the cost to repair are all important, in addition to what model of Mac you have so it’s hard to give a clear answer! Our techs can talk to you about it, and if they price to repair your Macbook or iMac is greater than the cost of a replacement or it’s close, we will give our honest opinion and let you know.

We’ll take care of you, pure and simple. If any of our technicians break something during the repair, we’ll take complete responsibility and fix the problem or buy you a replacement device.

We stock all types of parts, which is easier for Macbooks and iMacs since there are fewer models to account for.  That aside, if we don’t have the part necessary to complete your repair, they typically arrive in 24-48 hours so you shouldn’t need to wait long!

Absolutely. We offer 90 day warranties on all of our standard repairs (if we have to buy custom parts, those parts may have a different warranty period). If anything goes wrong after 90 days, it’s unlikely to be due to our repair but you’re welcome to bring it by anyway. We’re usually able to help, especially if it was related to the repair we performed.

It’s ALWAYS a good idea to backup your data before a repair (and we suggest you do). Even Apple advises backing up your data before any repair. However, it’s extremely unlikely you’ll lose any data during the repair.

Nope! Stop by anytime we’re open!

We are not – but don’t back out now!  That’s a good thing.  If we were “Apple certified” we would be forced to charge you much higher prices – and maybe give slower turnaround.  As it is now we buy the same screens as them, just directly from the sources so we can offer better prices!

Best Computer Repair Doctor
"Wonderful service for my iPhone and MacBook. I tell everyone about them!"

1 Year Warranty

You're protected. Computer Repair Doctor offers a 1 Year limited warranty on all standard repairs. We've got you covered.

Reviews

Xianna Pagan

"Great Prices, Great Customer Service! Restored all of my documents/pictures on my MacBook and fixed my screen. Completely satisfied with my overall experience. Definitely will use this company again!"

Harold Apter

"Just brought my elder Macbook Air in because the charging port was broken. Told me they'd have an estimate for me on Monday (today is Saturday), but surprise, I had one within four hours and the machine has been fixed. Price was right as well. Great place!"

Thomas Hames

"Computer repair Doctor's staff was not only able to diagnose my Mac's problem but they were able to fix it in a fast time frame. They were polite and very friendly with me. If I'm having any computer troubles, in the future, I'm coming right back to them"

Maurice Derius

"I had a great experience with these guys. They did a great job fixing my MacBook. Thanks so much"

Caitlyn Kio

"I dropped my MacBook on the pavement two nights before one of my law school finals. The screen was totally black and the computer was useless. I brought it to Computer Repair Doctor the next morning and they had it repaired that same day with plenty of time for me to pick it up before closing. And the price was very reasonable, especially considering the quick turnaround."

Reviews

People love us! See our reviews on Google
I had my laptop and all-in-one both go down within a week of each other due to a recent Windows update. I tried to do everything suggested online and couldn't get the operating system to budge.I went online to find help and most the computer repair sites I found had one review (probably the owner's mother). I was fortunate to decide on Computer Doc that had 70 5-star reviews, and found them all to be correct.I worked with Alex who immediately gave me confidence that he could help, and not try to rip me off, and my first impressions were correct.With 24 hrs I had both my computers back, repaired, and in better working order than when I brought them in, and at a cost which I found to be extremely reasonable.I'm glad to know that that I've found Alex in case I have any problems in the future.Obviously I highly recommend them.
rusty baron
rusty baron
15:05 16 Mar 18
I originally contacted Computer Repair Doctor a few months ago and got a quick email back from Alex and even offered a discount for bringing the computer in quickly. I waited a while for the repair and found a similar type of business closer to me and decided to take the computer there. Big mistake. They even specialize in Apple repairs but, they had no idea what to do and only offered to sell me a replacement computer. I took the computer to Alex at Computer Repair Doctor and received an estimate the same day and the computer was fixed within a couple days! I highly recommend Computer Repair Doctor and will be returning for all my computer repair needs.
David Beers
David Beers
20:46 13 Mar 18
Great service, quick turn around and a fair price. I will definitely return if I need to have phone or computer repairs in the future. Much better than some places that charge you more than $100 just to look at it without knowing what's wrong!
Jason Schorr
Jason Schorr
18:11 09 Feb 18
I was thrilled with the service and the work they did to get my computer up and running. The diagnosis is free and they tell you exactly what is wrong. My issue was my hard drive needed replacing and I was given several options, but I asked Alex what he would recommend and went with his recommendation. This is definitely my "go to place" for computer repairs.!!
Irene Beville
Irene Beville
00:11 16 Feb 18
I spilled water on my macbook and it wouldn't turn on. Now, I am using it to write this review! The computer doctors fixed my computer fast (a day faster than they said) and were very helpful. Would highly recommend!
Kayla Buckelew
Kayla Buckelew
17:05 16 Mar 18
This repair place is great. I've been twice now and both times they figured out what was wrong with my laptop in a timely manner. The owner is very polite and explains what the issue is very well.
Kharen Baduria
Kharen Baduria
17:28 11 Apr 18
Called on the phone and described the issue with my laptop. Alex correctly identified the problem and price for the repair. I dropped the laptop off for a free diagnostic look at about 1pm about an hour later Alex called to report that he was correct on the diagnosis. I gave the ok for the repair and the laptop was finished at 4pm. I would highly recommend this business for any computer or cell phone repairs.
Connor Peterson
Connor Peterson
01:39 04 Apr 18
Easy access, great service, reasonable price. It is great to have a new neighbor. Highly recommend to all my friends and associates.
Andrew Tabak
Andrew Tabak
21:19 26 Apr 18
Wonderful experience. Quickly replaced cracked iPhone screen. So much quicker and easier than the Apple Store. A+ service!
Ira Young
Ira Young
12:47 01 May 18
Very professional and fast.... Took my son's xbox for repair due to water damage. They had it cleaned within 3 hours... Alex explained how he cleaned it... A little pricey tho... $125 to clean with alcohol and water.... Would recommend to all my friends.
Tressa Howard
Tressa Howard
15:58 17 May 18

Ready to stop by?