Repair Doctor™ in Knightdale, change
Knightdale, NC change | 4.7/5 Rating from 121 reviews
Google Rating 4.6 ![]() Ryan Wilde 16:58 08 Dec 17 I run most of my small business on my computer and phone. When my computer completely locked up and wouldn't boot, they determined within seconds that the hard drive was shot and needed to be replaced. By that afternoon I had a new hard drive with all my data properly migrated and now it's working better than when I pulled it out of the box. They did a great job. ![]() Paul & Meghan Pettet 17:33 02 Oct 17 I went in for a phone battery replacement. Both employees were very kind and professional, and they even did a price match. It’s nice to have a place that does exceptional work the first time. I’ll be a returning customer for sure! ![]() Shannon Taylor 00:44 15 Jul 17 What can I say a cracked I pad air 2 screen dropped it off at 9 am had it back by 12:30 that's service. Knowledgeable tech on hand walked me through process. Reasonable price, works like the day I took it out of box. Highly recommend taking anything here. ![]() Anthony Morgan 18:41 21 Mar 18 Update-Three phone calls and no response, but one honest review and a phone call you shall get. After speaking with them the day after I posted this review, and the urgency to pull this review down. I am just going to cut my losses here. I have already paid for a new battery and am having the screen replaced by someone else. I cannot leave my laptop in the hands of someone that I just don't trust.The star rating is an honest viewpoint of your performance in customer service and business ethics. attempting to remove factual reviews does a dishonest service to future consumers.These people are some crooks. Took my laptop in for a framework repair, came back with damage to my screen and battery. They have memory loss so I had to file civil paperwork this week. You're better off just buying new or finding someone that don't pride themselves on paid reviews. ![]() Alex Watson 17:45 03 Mar 18 They needed like 4 days to do diagnostics on anything. Part of good service is fast service. ![]() Douglas Jones 20:16 30 Mar 18 These guys are phenomenal, brought in a computer that was crashing and in the same day they installed an SSD and got me back up and running. These guys had me back in business in no time. They explained the issue at hand thoroughly and now the laptop is 10x faster than it was. Time is priceless! Big thanks to the Computer Repair Doctor crew! ![]() Margaret Mcintyre 15:15 12 May 18 My 5 year old MacBook Air had really slowed down, getting that spinning wheel every time I tried to search the web. I took it to Computer Repair Doctor to see if there was anything that could be fixed or I would have to buy a new laptop. Cory checked it out on the spot. It was working fine in their shop and he told me he didn't see anything wrong with it and while he could try a few things (remove and reload stuff or something like that), he really didn't want to charge me for something that probably wasn't the issue. He suggested I check my network and internet provider first since it was working fine at their location. I did some simple googling about my wireless router and found one suggestion to change on the router and BAM! it totally fixed my problem. Thank you Cory for saving me lots of money on a new laptop or even a fix I didn't need. You are very honest. I recommend Cory at Computer Repair Doctor to get the honest story about what is wrong with your computer. Thanks again! ![]() Daniel Mills 18:22 18 May 18 Have your device repaired here if you don't care about them pushing back when they'll get it back to you multiple times. Horrible. ![]() bob najman 13:21 21 May 18 very happy with the caliber of the people and work. Honest assessment and reasonable price - highly recommended ![]() Greg Joseph 21:48 25 May 18 Among the best service I've ever received. Quick and helpful I would recommend anybody who needs tech help to come here. ![]() Brittany H. 04:33 12 Jun 18 Service was fast, they fixed my cracked screen in about 30 mins. Personnel was nice too. Would surely return in the future. ![]() Kiera George 23:27 14 Jun 18 They was very nice and made us feel at home . Only took them 30 minutes to make my phone look brand new again ![]() Randal DJ 360 Calloway 01:17 23 Jun 18 After having a terrible experience at another repair shop who is an authorized Apple Service provider I found Computer Repair Doctor and they totally exceeded my expectations! I took my 2009 Macbook Pro in that had a cracked screen and loose hinges on the A1286 Unibody assembly. My computer was diagnosed by DJ who was extremely knowledgeable, helpful and reassuring. He listening to all of my concerns about the experience at the other repair shop and remained professional and offered a quick and reliable solution for this repair. He checked my computer in, replaced the screen and tightened the hinges all within a 5 hour turnaround! I was told by the other company that they could not do the repair because the parts could not be found and if they could it would have been twice the cost. Because of the great service I will be taking in 2 more newer Macbook Pros for upgrades next week! Thank you for getting me out of a tough situation! ![]() Nancy Terlizzi 02:12 30 Jun 18 Recently, David, the technician who repaired my computer, did an AWESOME job!! He installed an SSD into my Toshiba laptop which was running at a tortoise pace, wasting precious time. He also upgraded the RAM from 4GB to 8GB. Now we have a like-new computer! ![]() E B 21:56 07 Jul 18 David at Falls Of Neuse store made my iphone 6 look like new after I dropped and broke the glass. This guy is a professional who repaired it in 18 minutes, after preparing me to wait 45 minutes. And his customer service demeanor is A grade. He will go far in business. ![]() Marc Rose 20:38 11 Jul 18 I am always satisfied with the Staff and service I get with Computer Repair Doctor. I especially enjoy the option of Team Viewer where they can Log On to my Computer and resolve any questions or issues on my Computer. ![]() John Hrivnak 19:05 12 Jul 18 Very nice repair business, they are good listeners, they ask questions to narrow down possibilities and to drill down into the most likely root causes, they offer initial ideas as to what could be wrong, they give no obligation estimates within 48 hours, and their actual prices ( in my 2 occasions to use them ) seem very fair. This should be your first stop if having troubles. ![]() Monte Jefferson 20:47 18 Jul 18 The Staff at Computer Repair Doctor on Falls of the Neuse in Raleigh, have been Awesome !! From a hard Drive crash /data recovery and replacement, to remote access computer trouble shooting and phone support. Their expertise and customer satisfaction focus has made my life much easier. When I have a computer issue, I call them, they log in remotely and then (NO MORE ISSUE!). I have found their fees to be Fair and their advice straight forward and Honest ! ![]() Carroll Haynes 22:40 03 Aug 18 Computer Repair Doctor did a terrific job on repairing my iPad. I will be using them again if repair to an6 of my products is needed. Great job, guys. ![]() ![]() Salib Rizk 16:28 17 Aug 18 These guys are amazing literally went to them based on great reviews, and I'm very satisfied with the work these guys did on my phone. Honestly, my phone looks brand new and if I just got it from a phone company. Please check these guys out whether its a cracked screen on your phone or laptop , they will be able to fix it for you!!! ![]() Michael Ferguson 17:02 20 Aug 18 Great service today. Had a very small window for repair time and DJ was friendly and efficient and now I’m back at work leaving this review with my newly repaired phone screen. Highly recommend. ![]() Derek Noble 21:02 21 Aug 18 My Chromebook was not powering on. DJ and John had me out the door in 10 minutes with a fully operational machine. Great job guys!! ![]() Candace Williford 20:48 25 Aug 18 I went to Computer Repair Doctor on Falls today, in hopes they could save my phone. The guys here were helpful and had great communication. Told me what needed to be done and how long it would take, given I walked in at 3:30 I was surprised to have been helped and on my way in an hours time. If I have anymore issues on phones or my computer I will be back. Highly recommend if your in need. ![]() Tripp Johnson 19:09 29 Aug 18 I have had DJ and the crew work on a number of projects for me. They always get it just right! They deserve their 5 star rating! ![]() Lin Adrian 20:24 03 Sep 18 Great place to go for any of your computer needs. Fast, friendly, and a reasonable price. Just had a rear facing camera put into my iPhone 6+ for 39 bucks. Can’t beat that. ![]() Marzeter Moore 14:29 13 Sep 18 I received excellent service. Corey took his time to explain the type of computer I have and everything I needed to make my business more effective in meeting my business needs. I received my lap top back within 48 hours. I highly recommend the Computer Repair Doctor. ![]() William Harris 19:03 18 Sep 18 Previously had good experiences but the most recent one has turned me off to this place. I brought my laptop to them to repair a broken hinge, they had to order a replacement part and said it would arrive in a week, I heard nothing for three weeks and when I called back they said the order for the replacement part had been cancelled. And they apparently did not think I would care to know that. :( I recommend this place only for on-the-spot fixes, don't trust them to order anything for you. ![]() Tiffany Arnold 18:23 04 Oct 18 Went in with my laptop because my screen was freezing and then going gray, they replaced it in 5 minutes, no joke. Amazing! I work online and needed it fixed ASAP and they far surpassed my expectations. Super friendly staff, definitely recommend!!! Thanks guys! ![]() Barry Armstrong 15:19 11 Oct 18 I had a critical need for 2 laptops that had to meet very specific client requirements. The folks at Computer Repair Doctor gave me a reasonable quote, and were able to get these ready for me within 48 hours. Great service! ![]() Joan Woodcock 03:27 31 Oct 18 Priced fairly and very professional! They took the time to really go over and explain what was wrong with my laptop and explained my options. Best part, I had my computer back, working even better than new, in less than 24 hours! Definitely recommend. ![]() Marr Severs 00:22 09 Nov 18 You can't get better service..these guys are the Bomb!! My keyboard was completely ruined & I needed to clone my laptop to another spare I had. Didn't look good but with expertise & precision..they were finally able to do it!! I was so excited & pleased with their service & price..I will ALWAYS take my computer issues to them!! Short turn around too!! ![]() Bill Cokas 14:39 15 Nov 18 Same-day MacBook Pro battery replacement! I checked around and these guys were significantly less expensive--and faster--than other places I've gone to around here in the past. My new go-to in-town resource! ![]() Shatisa Morris 19:22 07 Dec 18 I brought in my Dell Inspiron 15 after it went through a continuous booting cycle due to a factory reset. The gentleman who did the free diagnostic told me that my hard drive was bad and the cheapest replacement would be $250. I knew this couldn’t be true because I did a diagnostic myself and received no error codes. Wanting a second opinion I took it to a competitor and it turns out all it needed was a fresh install of Windows. Disappointing. ![]() Stacy Muse 21:49 18 Jan 19 My iMac was not connecting to the internet. It was moving extremely slow to the point it would not connect to the internet at all. I called Computer Repair Doctor and David was so nice and professional. He got my computer working and I am so thankful because I have music on it. Thanks David and thanks CPD! ![]() Morgan Ericson 15:27 19 Jan 19 I cracked the screen on my phone twice in about one month. I was able to get an appointment right away with Computer Repair Doctor, and each time the staff was able to fix the screen within 30 minutes. Their costs are very reasonable and staff is very helpful. I highly recommend Computer Repair Doctor for any phone repair needs. ![]() Timothy Burke 15:57 24 Jan 19 Very responsive and fast. Did a great job. Even gave me something for free because they didn't catch it in their initial diagnosis and estimate. Communicated with me throughout the process to let me know when it would be ready. Gave very courteous service upon pickup. Prices were very competitive. I would definitely go back. ![]() Charles Suggs 20:17 06 Feb 19 Great company, had my computer fixed in 20 minutes. Would recommend to anybody. ![]() Marika La Sorsa 20:29 08 Feb 19 Fast and knowledgeable. Reasonable priced. Kind and responsible personnel. I will be back with other devices ![]() Julie Harnish 20:57 08 Feb 19 I have been here twice. The first time with my sons laptop and I just picked up my laptop today. They are very knowledgeable and honest! ![]() Ipek Ozay 17:08 19 Feb 19 These people know what are they doing. Nice, polite people so I am passing 4-5 shop to come here. Since they opened a few years back unfortunatly I 've been a regular.. They always solve my problem easilyYou don't need search more,these are the people to fix your cell or PC, you won't regret :) ![]() Steven Spatola 20:30 22 Feb 19 David was very helpful. highly recommend this place for any repairs or questions about computers or anything electric in general. keep up the good work. ![]() Mariel Tucker 15:27 23 Feb 19 Just visited the Falls Village Store where Cory literally saved my life. I am a Wake County teacher who really needs her computer and my Windows Word had frozen to the point that I couldn't work at all. Cory took one look, worked his magic and restored my computer. I cannot tell you how grateful I am for his quick and gracious help. He deserves five stars all by himself! ![]() |