computer repair doctor raleigh reviews

Computer Repair Doctor in Raleigh, NC

Call or Text  (919) 322-2517

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computer repair doctor raleigh reviews

Computer Repair Doctor in Raleigh, NC

Laptop Repair in Raleigh

computer repair doctor raleigh reviews
(919) 322-2517
M-F 10a-6p | Sa 10a-5p | Su 11a-4p
pc laptop
computer repair doctor raleigh reviews

Computer Repair Doctor in Raleigh, NC

6675 Falls of Neuse Rd., #111
Raleigh, NC 27615
(919) 322-2517
M-F 10a-6p | Sa 10a-5p | Su: 11a-4p

We fix all laptop problems

Price: Free Quote

We offer upfront and flat rate pricing. No hourly rates, no undisclosed fees. We'll look at your laptop problem, give you a quote, and that'll be the price. Straightforward? That's exactly how we operate.

Is My Laptop Worth Fixing?

As you'd suspect, we get this a lot. The short answer is - We don't know until we look at it. We'll give you a FREE Quote for repair, so you can compare the repair cost to the cost of a new device. Repair too expensive? No problem, you'll owe us nothing but a smile.

Repair vs. Replacement

If you're reading this, you're likely deciding between fixing your laptop, or buying a new one. Great - we can help. A FREE Quote will tell you how much a repair will cost, which is useful when deciding between a repair vs replacement. 

pc laptop

Laptop Repair in Raleigh

Free Quotes
Upfront and flat rate pricing. No hourly rates, no undisclosed fees.

Laptop Problem? Meet Repair Service.

Laptop repair needs come in many different shapes and sizes. Click on any item below to learn more about both our laptop repair services, and common laptop problems that we fix

Repair Services

Common Problems

Data Recovery            Fan Replacement Hard Drive Replacement  Keyboard Replacement Liquid Damage Repair  Motherboard Replacement  Power Jack Repair Software Reinstall  Screen Replacement  Virus Removal  ...Something else (more)

Data Recovery           

Laptop Data Recovery

True data recovery has several tiers, but most of the time we're just talking about a simple data backup. Nevertheless, we offer both simple data backups and tiered data recovery. We can recover data from dead computers, damaged external hard drives, flash drives, and more. Stop by today and we'll take a look at your data recovery needs. 

Learn More

Fan Replacement

Laptop Fan Replacement

Fans get clogged a lot. It's very common for a layer of dust to build up and fully block a fan vent, requiring either a fan cleaning or a complete fan replacement. We can replace the fan on both your laptop and desktop and get your machine cool and quiet again in no time.

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Hard Drive Replacement 

Hard Drive Replacement

laptop hard drive

Hard drives are mechanical parts and they fail regularly. One of our most common services is replacing hard drives in both laptops and desktops (often with a Solid State Drive instead). We can backup your data, replace your hard drive, and reinstall windows on your new hard drive for you. But don't forget to ask about replacing your hard drive with an SSD. It's guaranteed to change your life (SSDs are 10x faster!).

Learn More

Keyboard Replacement

Keyboard Replacement

We can replace your laptop keyboard if it's stopped functioning. The most common need for a keyboard replacement is due to liquid spills, popped off keys, or children/cats. Whatever caused your keyboard to fail, we can help. We'll have you typing up a 5 star review of our services in no time.

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Liquid Damage Repair 

Liquid Damage Repair

If you have a liquid damaged computer, this is for you. We'll disassemble your machine and clean off any corrosion on your logic board and other components. We use a combination of ethanol, special cleansers, ultrasonic cleaners, etc. to remove liquid damage corrosion and get you back in business. This is one of our more highly skilled repair services (and more fun for our techs too!). Stop by today.

Learn More

Motherboard Replacement 

Motherboard Replacement

If your motherboard fails, your machine will often just appear dead. No problem, a motherboard replacement will get your computer back up and running like it never happened. Because the motherboard is responsible for so much of a computers functionality, it's one of the more common components that fail. And if the cost of a motherboard replacement is too high, we can always recover your data for you.

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Power Jack Repair

Power Jack Repair

power jack repair

Power jacks have two distinct styles, some are built in the motherboard (soldered) and some are on a harness (or cable) which attaches to the motherboard. To replace a broken DC power jack, we will either de-solder your existing power jack and re-solder a new one, or replace the faulty cable with a working power jack. Either way, we'll get you back in business.

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Software Reinstall 

Reinstall

laptop reinstall

Software reinstalls are one of the most common services we offer. We will backup your information (pictures, music, documents, etc.) and reinstall Windows. Even if your laptop isn't booting into Windows, we can still backup your data. Once we reinstall Windows, we'll setup all your drivers, install some basic programs for you, transfer your data back onto your machine, and do some other configuration things like running updates. The result will be a laptop which looks brand new - except it has your data on it!

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Screen Replacement 

Screen Replacement

laptop screen repair

Laptop screen replacements are most commonly needed to fix cracked laptop screens. Sometimes a laptop screen is just the LCD, other times it comes fused to a glass digitizer or needs to be replaced with the entire upper assembly. We stock common laptop screens to reduce the repair turnaround time, but we can always order screens if your laptop has a more specific design.

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Virus Removal 

Virus Removal

Viruses are a pretty common issue with laptops. We can almost always remove viruses, but sometimes the laptop needs a software reinstall to fully fix the problem. We'll let you know if this is necessary before reinstalling your system though. After a virus removal, we always scan your device a second time to ensure a clean bill of health!

Learn More

...Something else (more)

Something Else?

Don't see the repair service you are looking for? Don't worry, we can almost certainly help. We offer a variety of repair services that we didn't have room to list here, and we offer free quotes. Give us a call or stop by today to learn more about how we can fix your problem!

Request Quote

Doesn't Boot into Windows Doesn't Charge Doesn't Turn On It's Too Slow Liquid Damage   Physical Damage   Screen is Black Turns off by Itself Viruses  Wifi Doesn't Work ...pain in the (more issues)

Doesn\'t Boot into Windows

Doesn't Boot Into Windows

If your computer doesn't boot into Windows, it's likely to be a software issue or a problem with your hard drive. We'll run a hardware test on your hard drive, and if that passes we'll likely need to do reinstall Windows on your machine. Don't worry though, we can save your data. 

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Doesn\'t Charge

Doesn't Charge

power jack repair

If your laptop doesn't charge, it could be your charger, your battery, or your motherboard. Does the computer work on a charged battery? Does it work with another laptop charger? Is your power jack physically damaged? Doesn't wiggling the power adapter help? These are all things we'll test to narrow down your issue.

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Doesn\'t Turn On

Doesn't Turn On

If your computer doesn't turn on, it's likely a problem with your charger (laptop), your power supply (desktop), or your motherboard. It could also be a RAM (memory) problem, issue with your power button, or something else entirely. We'll test your computer one component at a time to figure out why it's not turning on.

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It\'s Too Slow

Is Too Slow

There's a lot of reasons a computer gets slower over time. Corrupted system files, bad sectors on the hard drive, viruses, etc. We'll test your hard drive, take a look at your operating system, and make a recommendation. Usually a software reinstall (we can backup your data) and/or an upgrade to an SSD can help SIGNIFICANTLY. Not sure what an SSD is? Give us a call, it'll change your life.

Learn More

Liquid Damage  

Liquid Damage

Spilled liquids tend to damage the motherboard and keyboard. Any component can be affected, but these are the most likely to need a cleaning. We'll inspect your machine and give you a quote for liquid damage cleaning. If a cleaning doesn't work, we'll give you a quote to replace the dead components. Liquid damage cleaning is one of our specialty services.

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Physical Damage  

Physical Damage

Broke something? We can fix that. Physically damaged computers come in many shapes and sizes. We can almost always find the part we need to fix your computer, we just need to look at what's damaged. A broken hinge for example, is usually fixed by a top cover replacement. Let us take a look at the physical damage and we'll be able to help.

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Screen is Black

Screen Is Black

A computer that only shows a black screen usually has a motherboard problem. However, it could also be an issue with the RAM or the screen itself. We'll look for any activity to see if the computer is booting and try hooking the computer up to an external monitor. Once we've narrowed down the faulty component, we'll give you a quote.

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Turns off by Itself

Turns Off By Itself

A computer that turns off by itself usually isn't being lazy, it's usually protecting itself. This is usually caused by overheating, and the processor will turn the computer off so that it doesn't overheat and get permanently damaged. Overheating can occur only when you're running a resource intensive program, or it can occur during basic web browsing. It can take a few hours to overheat, or a few seconds. Even if your computer doesn't feel hot, it can be overheating. We'll take a look at the fans and thermal paste and see if overheating is your issue.

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Viruses 

Viruses

This problem is fairly straightforward. Got viruses? We'll remove them. Most of the time viruses can simply be removed, but other times they've ingrained themselves so deep in the system that we'll have to do a software reinstall. Don't worry, we'll save you data and let you know first if this is necessary.

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Wifi Doesn\'t Work

No Wifi

No wifi? Probably a virus. Viruses account for about 80% of the computers that we see with failing wifi connections. Other possibilities are a bad wifi card, your computer needing a BIOS update, etc. We'll take a look at what caused your wifi to fail and give you a quote.

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...pain in the (more issues)

A real pain in the...

Don't see your problem listed here? Don't worry, we fix a lot more than we were able to list on this page. Browse our repair services or give us a call and we'll help with your problem today!

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Common Problems

Doesn't Boot Into Windows ▼ 

If your computer doesn't boot into Windows, it's likely to be a software issue or a problem with your hard drive. We'll run a hardware test on your hard drive, and if that passes we'll likely need to do reinstall Windows on your machine. Don't worry though, we can save your data.

Learn More

Doesn't Turn On ▼ 

If your computer doesn't turn on, it's likely a problem with your charger (laptop), your power supply (desktop), or your motherboard. It could also be a RAM (memory) problem, issue with your power button, or something else entirely. We'll test your computer one component at a time to figure out why it's not turning on.

Learn More

It's Too Slow ▼ 

There's a lot of reasons a computer gets slower over time. Corrupted system files, bad sectors on the hard drive, viruses, etc. We'll test your hard drive, take a look at your operating system, and make a recommendation. Usually a software reinstall (we can backup your data) and/or an upgrade to an SSD can help SIGNIFICANTLY. Not sure what an SSD is? Give us a call, it'll change your life.

Learn More

Liquid Damage ▼ 

Spilled liquids tend to damage the motherboard and keyboard. Any component can be affected, but these are the most likely to need a cleaning. We'll inspect your machine and give you a quote for liquid damage cleaning. If a cleaning doesn't work, we'll give you a quote to replace the dead components. Liquid damage cleaning is one of our specialty services.

Learn More

Screen Is Black ▼ 

A computer that only shows a black screen usually has a motherboard problem. However, it could also be an issue with the RAM or the screen itself. We'll look for any activity to see if the computer is booting and try hooking the computer up to an external monitor. Once we've narrowed down the faulty component, we'll give you a quote.

Learn More

Viruses ▼ 

This problem is fairly straightforward. Got viruses? We'll remove them. Most of the time viruses can simply be removed, but other times they've ingrained themselves so deep in the system that we'll have to do a software reinstall. Don't worry, we'll save you data and let you know first if this is necessary.

Learn More

Wifi Doesn't Work ▼ 

No wifi? Probably a virus. Viruses account for about 80% of the computers that we see with failing wifi connections. Other possibilities are a bad wifi card, your computer needing a BIOS update, etc. We'll take a look at what caused your wifi to fail and give you a quote.

Learn More

...Something Else? ▼ 

Don't see the repair service you are looking for? Don't worry, we can almost certainly help. We offer a variety of repair services that we didn't have room to list here, and we offer free quotes. Give us a call or stop by today to learn more about how we can fix your problem!

Request Quote

Repair Services

Data Recovery ▼ 

laptop hard drive

True data recovery has several tiers, but most of the time we're just talking about a simple data backup. Nevertheless, we offer both simple data backups and tiered data recovery. We can recover data from dead computers, damaged external hard drives, flash drives, and more. Stop by today and we'll take a look at your data recovery needs.

Learn More

Hard Drive Replacement ▼ 

laptop hard drive

Hard drives are mechanical parts and they fail regularly. One of our most common services is replacing hard drives in both laptops and desktops (often with a Solid State Drive instead). We can backup your data, replace your hard drive, and reinstall windows on your new hard drive for you. But don't forget to ask about replacing your hard drive with an SSD. It's guaranteed to change your life (SSDs are 10x faster!).

Learn More

Liquid Damage Repair ▼ 

If you have a liquid damaged computer, this is for you. We'll disassemble your machine and clean off any corrosion on your logic board and other components. We use a combination of ethanol, special cleansers, ultrasonic cleaners, etc. to remove liquid damage corrosion and get you back in business. This is one of our more highly skilled repair services (and more fun for our techs too!). Stop by today.

Learn More

Motherboard Replacement ▼ 

If your motherboard fails, your machine will often just appear dead. No problem, a motherboard replacement will get your computer back up and running like it never happened. Because the motherboard is responsible for so much of a computers functionality, it's one of the more common components that fail. And if the cost of a motherboard replacement is too high, we can always recover your data for you.

Learn More

Software Reinstall ▼ 

laptop reinstall

Software reinstalls are one of the most common services we offer. We will backup your information (pictures, music, documents, etc.) and reinstall Windows. Even if your laptop isn't booting into Windows, we can still backup your data. Once we reinstall Windows, we'll setup all your drivers, install some basic programs for you, transfer your data back onto your machine, and do some other configuration things like running updates. The result will be a laptop which looks brand new - except it has your data on it!

Learn More

Screen Replacement ▼ 

laptop screen repair

Laptop screen replacements are most commonly needed to fix cracked laptop screens. Sometimes a laptop screen is just the LCD, other times it comes fused to a glass digitizer or needs to be replaced with the entire upper assembly. We stock common laptop screens to reduce the repair turnaround time, but we can always order screens if your laptop has a more specific design.

Learn More

Virus Removal ▼ 

Viruses are a pretty common issue with laptops. We can almost always remove viruses, but sometimes the laptop needs a software reinstall to fully fix the problem. We'll let you know if this is necessary before reinstalling your system though. After a virus removal, we always scan your device a second time to ensure a clean bill of health!

Learn More

...Something Else? ▼ 

Don't see the repair service you are looking for? Don't worry, we can almost certainly help. We offer a variety of repair services that we didn't have room to list here, and we offer free quotes. Give us a call or stop by today to learn more about how we can fix your problem!

Request Quote

"Great service by very knowledgeable staff.
Always follow up and tell the truth!"

Frequently Asked Questions

This is, unsurprisingly a question that we get a lot.  It’s also hard to answer and depends on a few things.  Age, wear & tear, frequency of use, and the cost to repair! Our techs can talk to you about it, and if they price of the repair is greater than the cost of a replacement or it’s close, we will give our honest opinion and let you know.

Depends how hot.  If it is a concerning level of heat (hurts to touch for even a moment) then it could definitely be a problem – and if your laptop ever shuts down randomly, it could be due to overheating.  Depending on your laptop, it could need its fan replaced, or just a reinstall.

We’ll take care of you, pure and simple. If any of our technicians break something during the repair, we’ll take complete responsibility and fix the problem or buy you a replacement device.

Not typically, we try to what we do best: fixing your laptop!

Absolutely. We offer 90 day warranties on all of our standard repairs (if we have to buy custom parts, those parts may have a different warranty period). If anything goes wrong after 90 days, it’s unlikely to be due to our repair but you’re welcome to bring it by anyway. We’re usually able to help, especially if it was related to the repair we performed.

It’s ALWAYS a good idea to backup your data before a repair (and we suggest you do). Even Apple advises backing up your data before any repair. However, it’s extremely unlikely you’ll lose any data during the repair.

Nope! Stop by anytime we’re open!

Best Computer Repair Doctor

Reviews

5 star best repair service

"Excellent service. Fast, quality work on my laptop. Great customer service. I will be sending everyone I know there and I will be a long term future customer from no on out. Prices and quality of work you won't get anywhere else in Raleigh"

5 star best repair service

"Thank you SO much! My laptop fell off the couch and as a result, the electrical port wasn't able to connect. I walked in the Raleigh location without an appointment, they were super helpful, nice and assured me they could fix it. Several hours later I received a text and email that my laptop was ready and I couldn't be happier!"

5 star best repair service

"Very courteous and helpful. Explained what the repairs were, and the cost with follow up telephone call. Will use your services again."

5 star best repair service

"Nick and the team at Computer Doctor Repair went above and beyond to help resolve the issue with my laptop. The issue was a challenge but the team was responsive and communicated well so I had regular updates on status and timing."

5 star best repair service

"This outfit is ethical, competent, and trustworthy. My laptop screen was flickering. It took Nathan about 10 minutes to diagnose and repair the laptop while I was waiting. Jokingly, I called Nathan: " Dr. Nathan". The rates are reasonable and the repair is warrantied for 90 days. I am glad that I considered the Computer Repair Doctor, before considering other options."

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