FAQ Category: Laptop Repair
What happens if you can’t fix it?
If we can’t fix it, you don’t pay. It’s that simple!
Should I repair my old laptop or get a new one?
This is, unsurprisingly a question that we get a lot. It’s also hard to answer and depends on a few things. Age, wear & tear, frequency of use, and the cost to repair! Our techs can talk to you about it, and if they price of the repair is greater than the cost of a…
My laptop gets hot. Is that a problem?
Depends how hot. If it is a concerning level of heat (hurts to touch for even a moment) then it could definitely be a problem – and if your laptop ever shuts down randomly, it could be due to overheating. Depending on your laptop, it could need its fan replaced, or just a reinstall.
Do you sell laptops? Do you buy laptops?
Not typically, we try to what we do best: fixing your laptop!
Do I need to backup my data before coming in?
It’s ALWAYS a good idea to backup your data before a repair (and we suggest you do). Even Apple advises backing up your data before any repair. However, it’s extremely unlikely you’ll lose any data during the repair.
Do you guarantee your work?
Absolutely. We offer 90 day warranties on all of our standard repairs (if we have to buy custom parts, those parts may have a different warranty period). If anything goes wrong after 90 days, it’s unlikely to be due to our repair but you’re welcome to bring it by anyway. We’re usually able to help,…
Give me worst case scenario – What happens if you break my device?
We’ll take care of you, pure and simple. If any of our technicians break something during the repair, we’ll take complete responsibility and fix the problem or buy you a replacement device.
Do I need an appointment?
Nope! Stop by anytime we’re open!