Careers

A Sample Job Posting for a Repair Technician position:

NOTE : Please include a cover letter with your application/resume. We require this for all applications. Provide us with a little background information about yourself including:

What’s your favorite type of device/repair?
How do you handle upset customers? Let’s say they came back in for the same issue you fixed.
What do you like to do in your free time/hobbies?
What’s your favorite movie/book/videogame, and why?

JOB DESCRIPTION
We are looking for an individual with a background in both customer service and laptop/phone repair. Just because you can repair laptops doesn’t mean this job is for you! The ideal candidate will be well spoken, have a strong work ethic, and be responsible and able to work independently without being micro-managed. The candidate we are looking for is:

Well spoken
You will be asked to answer phone calls, talk to customers, and respond to email inquiries. If professional communication is not a skill you possess, please DON’T apply.

Experience with electronics repairs
This includes laptops, iPhones, iPads, Samsung Galaxies, Tablets, desktops, etc. The more experience you have the better. HOWEVER, in the past we have hired techs with very limited training because we had faith in their ability to learn. We’re the experts, you’re the new guy/girl. We expect to have to teach you the finer details of repairs, but you’ll be expected to have “good hands” and learn quickly.

Responsible and Self-Motivated
We’re not looking to micro-manage you. We are looking for individuals with a strong work-ethic that are trustworthy and responsible.

Flexible team player
Some weeks we’ll ask you to be more of a technician, some weeks we’ll need you to deal more with customers. We may need you to go onsite every once in a while. Help us out. We’ll pay you for it.

Can learn!
No one here is ever done learning. We’re not expecting to hire the perfect candidate; we’re expecting to make them that way! Come ready to better yourself.