computer repair doctor raleigh reviews
Your Store: Raleigh, NC  

Call or Text  (919) 322-2517

FAQs

Have a question? Maybe we've answered it! Can't find the answer? Send us a message or give us a call today!

Company Policies

Unfortunately the part-cost for android phones varies too much to list accurately – both increases and decreases in price!  This is to avoid any potential issues, but we can give you a price almost immediately, so feel free to call us or stop by if you don’t want to fill out our form!

Our Physical Damage Repair services include BUT ARE NOT LIMITED TO:

Bottom Cover Repair – The bottom of your laptop has some damage.

Top Cover Repair – the top part of your laptop has some damage.

Palmrest Repair – the area around or including your mousepad is damaged.

Hinges Repair – simply, the hinges on your laptop don’t work right.

Other Component Repair – if you have other problems, bring it by and let us look at it.

You can either give us a call to ask us a few questions (what is wrong with my computer/can you guys fix it) or feel free to bring it in so we can get a firsthand look at it.  We would recommend us being able to see it, but if you’re in a rush, a call is fine.

You can either give us a call to ask us a few questions (what is wrong with my Macbook/can you guys fix it) or feel free to bring it in so we can get a firsthand look at it.  We would recommend us being able to see it, but if you’re in a rush, a call is fine.

The best available! People often ask if we buy OEM parts or if we buy parts from Apple, etc. Apple doesn’t sell parts, but the parts we buy are often manufactured by the same factories Apple uses. In short, we have a Parts Management team that’s always sourcing the highest quality parts at the best possible price.

Our Data Recovery service will do whatever we can to get any and all data that you need, off of the computer’s hard drive and onto a separate storage device.  Even if you think your computer is junked, if you want the files back, we should be able to get them for you.

This repair service is offered for anybody who is not quite sure what is wrong with their iMac, OR if you know what is wrong with it and you just don’t see the repair listed on our website anywhere.  As always, we offer free quotes, so either way, feel free to call and ask about your problem.

Our iPhone Speaker Replacement service will replace your malfunctioning/broken speaker and get you a new one so that you can go back to having your sound play perfectly again.

Our iPhone Screen Replacement service will take the old, broken screen off of your current iPhone and replace it with a new one.

Our iPhone LCD Replacement service will take the broken LCD and screen off of your iPhone and replace it with a new LCD & screen.

Our iPhone Home Button Replacement service will replace your malfunctioning/well worn home button and get you a new one that should have your phone working like it’s new.

Our iPhone Earpiece Replacement service will replace your malfunctioning/broken earpiece and get you a new one so that you can go back to having your phone calls sounding right again.

Our iPhone Camera Replacement service will open up your phone and replace your malfunctioning camera (front-facing or back) and get you set up with a new one so you’ll be back to snapping pics whenever the mood strikes!

Our iPhone Battery Replacement service will do exactly what it sounds like.  We’ll open up your iPhone and take the old, faulty battery out and replace it with a new one.

Our Mac Power Supply Repair service will check to verify that the power supply is the issue, and if it is we will replace the bad power supply on your iMac so that you can turn it on and use it once again.

It’s exactly that, we replace your hard drive.  The storage device on your computer can either be a Hard Disk Drive(HDD) or Solid State Drive (SSD) but we can replace either of these.  In fact, we often stock all kinds of both, so if you would like to change what type of hard drive you use, we can explain the difference and let you decide.

Our iPhone Charging Port Replacement service will replace your malfunctioning charging port with a new one so that it’s no longer inconvenient for you to give your phone the juice it needs!

We can fix that too! If you’re getting more than one component replaced on your phone, we offer steep discounts for multiple services. Just ask a staff member for pricing!

If we can’t fix it, you don’t pay. It’s that simple!

Our iMac Reinstall service will factory reinstall the software on your iMac.  YES, we can save the data (if you need it) before reinstalling your iMac.

Our Mac Motherboard Repair service will verify that the issue is with the motherboard, and if it is, we’ll replace the bad motherboard on your iMac and have it running like new in no time.

Our PC Reinstall service will factory reinstall the software on your desktop or laptop. YES, we can save the data (if you need it) before reinstalling your computer.

Our Mac Reinstall service will factory reinstall the software on your MacBook Pro, Air or Retina laptop. YES, we can save the data (if you need it) before reinstalling your Mac.

Our Hard Drive replacement service will diagnose the problem on your laptop and (if a bad hard drive is the problem) replace the bad hard drive on your computer and have it back to you in no time!

Our Hard Drive Repair service will replace the bad hard drive on your iMac and have it running like new in no time.

Our Mac Fan Repair service will check the fan on your Macbook to verify that we need to replace it.  We will also check the software on your computer to make sure that a simple reinstall won’t fix the problems.  If we can just give the fan a thorough cleaning to fix your computer, then great, however we may need to install a new part.

Our Mac Screen Repair service will replace the screen on your MacBook Pro, Air or Retina laptop. Our techs are Mac Screen Replacement professionals and when we’re done, it’ll be like it never happened!

Our Mac Power Jack Repair service will replace the broken magsafe (charging port area) on your MacBook Pro, Air, or Retina laptop.

Our Mac Motherboard Repair service will replace the broken motherboard on your MacBook Pro, Air, or Retina laptop.

Our Mac Keyboard Repair Service is meant to replace a broken, damaged, or non-functional keyboard on your MacBook Pro, Air, or Retina laptop.

Our Mac Hard Drive Repair service will test and replace your bad hard drive on your MacBook Pro, Air, or Retina laptop. We can almost always save the data from your bad drive, and reinstall the Mac OS on your new drive.

Our Macbook battery replacement service is meant to replace a dead or faulty battery for your MacBook Pro, Air, or Retina laptop. Unfortunately batteries get worse over time, but a quick replacement can do the trick.

Our Virus Removal Service should completely purge your Macbook from any and all viruses that you may have caught.

We’ll make sure that the problem is with the graphics card, and then we’ll open up your iMac, take out the faulty part and replace it with a functional one.

Our Mac Liquid Damage Repair service will thoroughly clean your motherboard and other components after a spill. There is almost NEVER data loss, and we have some of the best cleaning methods in the business. Call us for more details!

Our Mac Liquid Damage Repair service will thoroughly clean your motherboard and other components after a spill. There is almost NEVER data loss, and we have some of the best cleaning methods in the business. Call us for more details!

Our iMac Screen Replacement service will remove and replace the broken screen (glass and LCD) on your iMac computer

Anytime someone is disassembling your phone, things can go wrong. Compared to the industry standard, we have a very low rate of issues though. After a repair, there can be issues with a non-responsive touchscreen, front camera failures, or touch ID problems. If there are any problems after a repair that weren’t there before the repair, we’ll take responsibility and replace the non-functional part.

The Touch ID will usually work fine after an iPhone Screen Repair, however there are cases where a touch ID is non-functional after a repair. Unfortunately if a Touch ID breaks, it often can’t be fixed. Apple has put roadblocks in place specifically designed to disallow third party companies from fixing a broken Touch ID. Why did they do this? Great question.

This is a question that we get a lot, no matter the brand of the computer.  Age, wear & tear, frequency of use, and the cost to repair are all important, in addition to what model of Mac you have so it’s hard to give a clear answer! Our techs can talk to you about it, and if they price to repair your Macbook or iMac is greater than the cost of a replacement or it’s close, we will give our honest opinion and let you know.

This is, unsurprisingly a question that we get a lot.  It’s also hard to answer and depends on a few things.  Age, wear & tear, frequency of use, and the cost to repair! Our techs can talk to you about it, and if they price of the repair is greater than the cost of a replacement or it’s close, we will give our honest opinion and let you know.

Depends how hot.  If it is a concerning level of heat (hurts to touch for even a moment) then it could definitely be a problem – and if your laptop ever shuts down randomly, it could be due to overheating.  Depending on your laptop, it could need its fan replaced, or just a reinstall.

Time: 45 minutes

Price:

iPhone 4/4s      $30      iPhone 6 Plus      $70
iPhone 5      $55      iPhone 6s      $85
iPhone 5c/5s      $65      iPhone 6s Plus      $90
iPhone SE      $70      iPhone 7      Call
iPhone 6      $75      iPhone 7 Plus      Call

To learn more, click here!

Yes, we can. There are many different types of physical problems a Macbook can might have (broken palmrest, hinges, the screen) but bring it by and let us see what we can do for you.

“Physical Damage” is a very broad term but the chances are that yes, we can help you out.  A laptop can have a wide variety of physical problems – since they are so mobile, they sometimes get hurt.  We offer many services, and if you don’t see your specific issue, bring it in anyway because we can probably still fix it.

We may not have your unique problem listed on our site, but rest assured that we are up to the task. Macbooks, though typically reliable, can have countless problems to fix, so we may not have a page dedicated to it but we can typically fix any and all computer problems.

We may not have your unique problem listed on our site, but rest assured that we are up to the task. Laptops can have countless problems to fix, so we may not have a page dedicated to it but we can typically fix any and all computer problems.

We may not have your unique problem listed on our site, but rest assured that we are up to the task. Desktops can have countless problems to fix, so we may not have a page dedicated to it but we can typically fix any and all computer problems.

Prices vary by model, but it absolutely makes sense to fix. MacBooks are expensive machines, so don’t let a broken keyboard turn your Mac laptop into a paperweight.

Prices vary by model and solutions (call for a FREE Quote!), but it absolutely makes sense to fix. Computers are expensive machines, so don’t let whatever is troubling your desktop turn it into a paperweight!

This is among the more difficult services to price accurately because it could be a simple job where we export the data from the hard drive, or we could need to fix the hard drive to get the data itself.  We offer FREE quotes as always though.

Prices vary by model (call for a FREE Quote!), but it absolutely makes sense to fix. iMacs are expensive machines, so don’t let an unexplained issue on your Mac desktop turn it into a paperweight!

Prices and parts vary by model (call for a FREE Quote!), but it absolutely makes sense to fix. Computers are expensive machines, so don’t let that busted hinge or palmrest turn your laptop into a paperweight!

Prices vary by model (call for a FREE Quote!), but it absolutely makes sense to fix. Computers are expensive machines, so don’t let a bad motherboard turn your laptop or desktop into a paperweight!

Prices vary by model (call for a FREE Quote!), but it absolutely makes sense to fix. Computers are expensive machines, so don’t let a bad memory stick turn your laptop or desktop into a paperweight!

Prices vary by model and severity of damage (call for a FREE Quote!), but it absolutely makes sense to fix. Computers are expensive machines, so don’t let that morning coffee spill turn your laptop into a paperweight!

Prices vary by model (call for a FREE Quote!), but it absolutely makes sense to fix. Computers are expensive machines, so don’t let that broken keyboard turn your laptop into a paperweight!

Prices vary by model (call for a FREE Quote!), but it absolutely makes sense to fix. Computers are expensive machines, so don’t let a bad hard drive turn your laptop into a paperweight!

Prices vary by model (call for a FREE Quote!), but it absolutely makes sense to fix. Computers are expensive machines, so don’t let that broken battery turn your laptop into a desktop!

Prices vary by model and severity of damage, but it absolutely makes sense to fix. To help minimize damage ahead of time, we recommend you bring it to a repair shop as soon as you suspect there might be liquid damage – corrosion is the enemy here and that only happens if you give it time.

Prices vary by model and severity of damage (call for a FREE Quote!), but it absolutely makes sense to fix. iMacs are expensive machines, so don’t let liquid damage on your Mac desktop turn it into a paperweight!

Prices vary by model (call for a FREE Quote!), but it absolutely makes sense to fix. MacBooks are expensive machines, so don’t let a bad battery on your Mac laptop turn it into a desktop!

Prices vary by model (call for a FREE Quote!), but it absolutely makes sense to fix. iMacs are expensive machines, so don’t let a bad hard drive on your Mac desktop turn it into a paperweight!

Prices vary by model (call for a FREE Quote!), but it absolutely makes sense to fix. Computers are expensive machines, so don’t let connectivity issues turn your laptop into a typewriter!

Prices vary by model (call for a FREE Quote!), but it absolutely makes sense to fix. Computers are expensive machines, so don’t let that broken screen turn your laptop into a paperweight!

Prices vary by model (call for a FREE Quote!), but it absolutely makes sense to fix. iMacs are expensive machines, so don’t let a broken screen on your Mac desktop turn it into a paperweight!

Prices vary by model (call for a FREE Quote!), but it absolutely makes sense to fix. Macbooks are expensive machines, so don’t let connectivity issues turn your Mac laptop into a typewriter!

Prices vary by model (call for a FREE Quote!), but it absolutely makes sense to fix. iMacs are expensive machines, so don’t let a bad power supply on your Mac desktop turn it into a paperweight!

Prices vary by model (call for a FREE Quote!), but it absolutely makes sense to fix. Computers are expensive machines, so don’t let a bad power supply unit turn your desktop into a paperweight!

Prices vary by model (call for a FREE Quote!), but it absolutely makes sense to fix. Computers are expensive machines, so don’t let that broken power jack turn your laptop into a paperweight!

Prices vary by model (call for a FREE Quote!), but it absolutely makes sense to fix. MacBooks are expensive machines, so don’t let a bad magsafe on your Mac laptop turn it into a paperweight!

Prices vary by model (call for a FREE Quote!), but it absolutely makes sense to fix. MacBooks are expensive machines, so don’t let a bad motherboard on your Mac laptop turn it into a paperweight!

Prices vary by model (call for a FREE Quote!), but it absolutely makes sense to fix. iMacs are expensive machines, so don’t let a bad motherboard on your Mac desktop turn it into a paperweight!

Prices vary by model (call for a FREE Quote!), but it absolutely makes sense to fix. Computers are expensive machines, so don’t let a bad memory stick turn your laptop or desktop into a paperweight!

Prices vary by model, and how much RAM you’re going to need (call for a FREE Quote!), but it absolutely makes sense to fix. Macbooks are expensive machines, so don’t let a bad memory stick turn yours into a paperweight!

Prices vary by model (call for a FREE Quote!), but it absolutely makes sense to fix. MacBooks are expensive machines, so don’t let a cracked screen turn your Mac laptop into a paperweight!

We offer free estimates and diagnostics on all types of devices! So the cost comes down to what’s wrong with your Macbook, and if you want to proceed with repair. If the price is too high – we understand, but in most cases repair is much cheaper than replacement.

Prices vary by model (call for a FREE Quote!), but it absolutely makes sense to fix. MacBooks are expensive machines, so don’t let a few software issues on your laptop turn it into a paperweight!

Prices vary by model (call for a FREE Quote!), but it absolutely makes sense to fix. Computers are expensive machines, so don’t let that outdated hard drive hold you down any longer!

Prices vary by model (call for a FREE Quote!), but it absolutely makes sense to fix. Macbooks are expensive, and replacing the hard drive can breathe new life into your laptop.

Prices vary by model (call for a FREE Quote!), but it absolutely makes sense to fix. iMacs are expensive machines, so don’t let a dead screen on your Mac desktop turn it into a paperweight!

Prices vary by model (call for a FREE Quote!), but it absolutely makes sense to fix. Computers are expensive machines, so don’t let a bad fan melt your motherboard!

Prices vary by model (call for a FREE Quote!), but it absolutely makes sense to fix. MacBooks are expensive machines, so don’t let a few software issues on your Mac laptop turn it into a paperweight!

Prices vary by model (call for a FREE Quote!), but it absolutely makes sense to fix. Computers are expensive machines, so don’t let that broken fan turn your laptop’s motherboard into mush!

Because of the nature of this repair, it can take longer than other repairs.  We need to diagnose the problem, and then replace the bad part.  We will have it back to you as soon as possible though!

Because of the nature of this repair, it can take longer than other repairs.  We need to diagnose the problem, and then replace the bad part.  We will have it back to you as soon as possible though!

Well this is a tough question to answer, given the different potential repair services needed.  If you call or bring it in however, we can give a good answer on how long to expect to wait for your computer back.

We stock iPhone screens, so the repairs can be very quick.  If you have the time to sit and wait we can typically have it back to you within 45 minutes – often even faster!

A typical iPhone Screen Repair takes about 45 minutes! Timeframes can vary based on store workload, etc. so if you’re in a rush – call ahead to verify timeframes.

We stock iPhone cameras, so we shouldn’t need to order any parts, but the repair is a little more complicated than other iPhone repairs and takes a little more time.  If you have the time to sit and wait we can typically have it back to you within an hour and a half – maybe even faster!

We stock iPhone batteries, so the repairs can be very quick.  If you have the time to sit and wait we can typically have it back to you within 45 minutes – maybe even faster!

We stock iPhone earpieces, so the repair can be done very quickly!  In fact, if you have the time to sit and wait we can typically have the repair finished within 45 minutes – sometimes even earlier!

Because wi-fi card replacements are very rare, we will need to ensure that that is necessary.  Often the computer may need a reinstall or other software-related solutions instead.  To adequately diagnose, we need to take a thorough look at the computer, but once we have diagnosed the problem (which we will do when generating quote) we can have it repaired very quickly!

Virus Removals can typically be completed in 24-48 hours, if not sooner.  Ask about RUSH service if you need your machine back in the same day!

Mac Virus Removals can almost always be completed in 24-48hrs if not sooner. Ask us about RUSH service and we can often get this done same day!

We stock all common screen models, which is about 80% of the laptop screen market!  Because laptop manufacturers don’t typically make their own screens, laptop screens are often very common across different brands of laptops.  This means we don’t necessarily stock by specific laptop model, we stock them by the type of screen.

No parts are required for this repair so it could be done in quite a hurry, depending on the store’s current workload and availability.  If you need it back in a hurry, ask about our rush services!

We should be able to fix the problem quickly, but it could take us a little time to figure out exactly what needs to be fixed because we would rather not send you home with a still-broken computer! If we need to replace the PSU, we do stock some standard types but not all, so it is possible that we would need to order a part if that’s the case.

First we need to diagnose the problem before performing surgery on your computer so this repair can take a little longer.  We stock hard drives for some laptops and desktop models, but we may need to order others.  If we need to order one, they typically only take a few days to arrive.

We stock iPhone home buttons, so the repairs can be very quick.  If you have the time to sit and wait we can typically have it back to you within 45 minutes – maybe even faster!

With this type of repair, there is often a chance we can fix the problem and have it back to you very quickly.  However, we want to make sure you go home with a fully functioning machine, so if we think the issue could be more than a simple fan cleaning, we will look into it and this could take longer.

There is a very good chance that we don’t need to replace the fan in your laptop because they can just need a good cleaning/reinstall.  However, we need to disassemble the computer to be able to do anything, so this repair could take some time.  If we need to replace the fan, we stock most fans, and if we need to order a new one, that should take no time at all.

We stock iPhone charging ports, so the repairs can be very quick.  If you have the time to sit and wait we can typically have it back to you within 45 minutes – maybe even faster!

We stock hard drives for some types of laptops, but some laptops have a more specific drive that we don’t typically stock. If we need to order one, they typically only take a few days to arrive.

Most repairs can take anywhere from 1-5 days, depending on what is wrong.  If it’s a software issue, we can usually get it back very quickly, but this all depends on what kind of repair we’re trying to do here.

Most repairs can take anywhere from 1-5 days, depending on what is wrong.  If it’s a software issue, we can usually get it back very quickly, but this all depends on what kind of repair we’re trying to do here.

Because Wi-Fi card replacements are very rare, we will need to ensure that that is necessary.  Often the Macbook may need a reinstall or other software-related solutions instead.  To adequately diagnose, we need to take a thorough look at your computer, but once we have diagnosed the problem (which we will do when generating quote) we can have it repaired very quickly!

Most iPhone repairs can be done while you wait, but unfortunately not this one.  This is an in-depth repair and it is hard to give an estimate of how long it will take until we have the phone and have given a free estimate.

We go through the same process as if it was just a screen replacement, and we stock iPhone screens, so the repairs can be very quick.  If you have the time to sit and wait we can typically have it back to you within 45 minutes – maybe even faster!

We stock iPhone speakers, so the repair can be done very quickly!  In fact, if you have the time to sit and wait we can typically have the repair finished within 45 minutes – sometimes even earlier!

Because of the nature of this repair, it can take longer than other repairs.  We need to diagnose the problem, give you a quote, and then potentially order a new part (only if necessary!).  We will have it back to you as soon as possible.

Because we need to thoroughly check your laptop or desktop to make sure what the problem is, and then touch base with you before we perform surgery on your machine, this repair could take longer than others.  However, once the problem is diagnosed here we can fix it up in no time.

Depends on if we need to replace the part or not, and if so, if we have the part in stock.  We stock most power jacks, so we should be able to get it back to you with RUSH services available if necessary!

Well this is a tough question to answer.  If you call or bring it in however, we can give you a better answer on how long to expect to wait for your Macbook back.

Because we need to thoroughly check your laptop or desktop to make sure what the problem is, and then touch base with you before we perform surgery on your machine, this repair could take longer than others.  However, once the problem is diagnosed here we can fix it up in no time.

Because we need to thoroughly check your Macbook to make sure what the problem is, and then touch base with you before we perform surgery on your machine, this repair could take longer than others.  However, once the problem is diagnosed here we can fix it up in no time.

Hopefully we won’t need to replace any parts (because that will mean that we didn’t get to it in time to save everything.  In any case, this repair can take some time because it requires us fully disassembling the entire laptop and thoroughly cleaning every part that could be damaged.

We stock some types of laptop keyboards, but others have to be ordered. If we have to order it, new keyboards typically only take a few days to arrive

We stock most types of HDDs and SSDs that you could feasibly want, so the installation of a new part shouldn’t take very long.  The part that could take a while is testing the computer to make sure that the hard drive is the problem, before making any rash decisions.

Most repairs can take anywhere from 1-5 days, depending on what is wrong.  If it’s a software issue, we can usually get it back very quickly, but this all depends on what kind of repair we’re trying to do here.

We stock some types of laptop batteries, but others have to be ordered. If we have to order it, new batteries typically only take a few days to arrive.

This depends on the severity of the problems with the computer.  Sometimes there is physical damage to a hard drive which could cause a longer process and could affect the price that we need to charge as well.

Our Memory Repair/Upgrade service will inspect your computer’s RAM software to ensure that it isn’t just an internal problem that we can fix.  Then, if it is just that your computer has too little RAM for your liking, we can install a new, more capable part for you

Our Memory Repair/Upgrade service will inspect your computer’s RAM software to ensure that it isn’t just an internal problem that we can fix.  Then, if it is just that your computer has too little RAM for your liking, we can install a new, more capable part for you.

Our Memory Repair/Upgrade service will inspect your computer’s RAM software to ensure that it isn’t just an internal problem that we can fix.  Then, if it is just that your computer has too little RAM for your liking, we can install a new, more capable part for you.

Our PSU Repair service will first assess if we need to replace the part or not.  Occasionally these issues can be problems in the software, or the part could just need a thorough cleaning.  However, if there is damage to the part, a replacement will be necessary.  In which case, don’t worry, we can do that too.

Our Motherboard Repair service will first assess your laptop or desktop and see if the motherboard is the culprit.  Motherboard issues can also be software or other hardware malfunctioning, so we want to make sure that it’s the motherboard that is giving issues.  Then, if it is the motherboard, we can see if the part is salvageable or if you need a replacement.

Our Laptop Wi-fi Card repair service will take a good look at your computer’s software and see if there could be an issue there.  It is very rare to need a new wifi card, but it does happen, and if that’s the case we can handle that too.

Our Wifi Card repair service will take a good look at your Macbook’s software and see if there could be an issue there.  It is very rare to need a new wifi card, but it does happen, and if that’s the case we can handle that too.

Our Desktop Fan Repair service will first assess if we need to replace the part or not.  There are often multiple fans inside of a desktop’s case, so there can be multiple reasons that your computer is overheating.  Sometimes your fan/fans could just need a good cleaning to make sure that they are operating at full ability, or it could be a simple software fix.  We’ll make sure to let you know before we do anything big.

Our Screen Repair service will replace the broken screen on your laptop and have it back to you in no time!

Our Laptop Power Jack Repair service will either fix the issues that your power jack/charger is having (could be software related) or we will replace the part entirely!

Our Laptop Fan Repair service will find out what the problem with your fan is (could be software related, could just need to be taken out, cleaned really well, and reinstalled) and either fix the problem or replace the part completely.

Our Laptop Battery Replacement service will provide your laptop with a new, functional battery and have it back to you in no time!

Our Laptop Keyboard Replacement service will remove the broken keyboard from your laptop and install a new one.

Our Virus Removal service should completely purge your laptop or desktop of any viruses that you may have accidentally picked up.  Malware, Spyware, Adware, whatever the issue is, we’ve got you covered.

Our iPhone Liquid Damage Repair service will look in your phone and assess the liquid damage of the phone, and limit the damage as best we can with thorough cleaning methods while potentially replacing parts as needed.

Our Liquid Damage Repair service will thoroughly clean your motherboard and your laptop’s other components after a spill.  There is almost never data loss, as we have some of the best cleaning methods in the business.  Call us if you would like more details!

If your iMac isn’t booting properly, has a variety of software issues, or just isn’t quite right, a Mac Reinstall is right for you! An iMac factory reinstall will fix all kinds of problems with your machine and is a great way to get things back to normal.

If your iMac has a bad power supply, the most likely symptoms of should be very obvious.  Your computer might shut down randomly and not turn back on, or it might just not turn on at all.  Because this could be a few faulty parts, we will ensure that the power supply needs to be replaced before doing anything.

If your iMac has a bad motherboard, there are a lot of symptoms that can appear to look like several different problems.  If your computer is not booting up properly, is freezing or turning off randomly, or slowing down drastically, there are a few things that may be wrong with it, including a bad motherboard.  Don’t worry though, we’re here to diagnose before we fix anything, so we’ll make sure if it’s a bad motherboard before we replace anything!

If your iMac has a bad hard drive it can be difficult to diagnose.  If you are experiencing issues with your computer booting up, or it is freezing, or it is making audible noises, your hard drive may be the problem.  We’ll run tests however, and we won’t replace anything without making sure of what the problem is and notifying you of any parts necessary!

If you have a problem going on with your iMac and you need it repaired, but don’t see the repair that you require listed here, we should still be able to fix it.  You might have a more obscure problem, but if you call and ask about it, or bring it to our shop, we should be able to diagnose and fix your computer efficiently and professionally.

If you have spilled liquid directly onto a port of your iPhone or have allowed any excessive amount of liquid onto/around your iPhone, it is never a bad idea to be safe and bring it in.  If you think you may be experiencing functionality issues because of a previous small spill, bring it in ASAP to limit the potential damage.

If you have spilled any liquid onto your iMac, or it has somehow come into contact with a notable amount of liquid in any way and you are worried about the potential damage, bring it to us right away.  If you are experiencing issues that you think could be related to liquid damage, definitely come to our shop as soon as you can so we can repair that quickly and efficiently – time is the enemy here.

If you have a broken screen, it’s more than likely that you’ll know it.  If your screen appears to be cracked or malfunctioning in some way, we should be able to take one look at it and tell you what the problem is.

If you have a MacBook with a broken magsafe area – the magnetic charging port on your laptop – we can replace it for you.  Either just the magnet is broken, leading your charger to constantly become detached, or your Macbook is unable to charge, which is a massive problem.

Well if you think you have a broken motherboard there are likely a host of other problems it could also be.  Don’t worry though, we’ll do several tests to make sure it’s a bad motherboard before we replace anything.  If your computer won’t turn on, is shutting down randomly, or is dysfunctional in other ways, we’ll find out exactly what’s wrong with it before we do something big like this.

This is a pretty easy problem to diagnose.  If your keyboard is simply not acting correctly (a key/some keys are not working, the entire keyboard is nonresonsive) you definitely need this service.  If it’s just a button or two, we may be able to replace just what is necessary.

If your iPhone’s sound has been muffleddistortedtinny, or your speaker is simply not giving you any sound at all, we can help you out!

If your iPhone’s screen is crackedbrokendamaged, or not working (has dead pixels or discoloration) then we are what you need!  Plenty of people just live with broken screens, but that’s a nuisance you shouldn’t have to deal with any longer.

If your iPhone’s screen isn’t obviously damaged, but you still have dead pixels or a blank screen, it could be a bad LCD. LCDs and cracked screens often go hand-in-hand, but sometimes the screen won’t necessarily be cracked and only the LCD is damaged.

If you have noticed your home button taking multiple attempts to work correctly, if it is jammed, or if your home button seems completely non-responsive, you might need this repair.

During your phone calls, if your iPhone’s sound has been muffleddistortedtinny, or your earpiece is simply not giving you any sound at all, we can help you out!

If you have been having some troubles plugging in your charger to your phone because you need to get it in the “sweet spot” or your charger falls out of your phone frequently, or even if the phone doesn’t charge at all, this repair could be what you need.

If your iPhone’s front or back camera is not working for any reason at all, you should give us a call – or better yet, stop by one of our stores and let us have a look.

If your iPhone is draining too quickly or not holding a charge long enough, that could be a symptom of a bad battery.  If it’s not charging at all, that also could be a sign of a bad battery and you should definitely get it replaced. Or, if your phone is older and has been very slow lately, replacing your battery can definitely speed it back up.

If you have an iMac with a broken LCD – meaning that the screen isn’t working properly but the glass isn’t cracked or chipped – you probably need a screen replacement.  Even if your glass is the only thing broken, some iMacs have the LCD and screen combined with each other, meaning a full screen replacement is still necessary.

If your laptop slows down frequently with no noticeable reason, or freezes on its own, it may be due to an old/damaged hard drive.  Or, your hard drive could just be shot and your computer might not function at all.

If your computer has been having glitchy interface issues or has become abnormally slow, we will take a look at it and make sure that the hard drive isn’t the problem (this can often be a very simple fix like a reinstall).  In most situations, the hard drive simply isn’t large enough for your needs anymore.  Hard drives are much larger now than they used to be, and a lot of programs now take up more space than they used to.  Sometimes an upgrade is in order.

If your Macbook slows down frequently with no noticeable reason, or freezes on its own, it may be due to an old/damaged hard drive. Or, your hard drive could just be shot and your computer might not function at all.

The graphics card is what it sounds like – so if your screen isn’t working for some reason but you’re not sure what it is, there’s a good chance it’ll be the graphics card. We’ll also check to make sure it’s not the LCD or a software issue before we go replacing parts!

If your laptop has a dead or faulty battery, or doesn’t hold a charge for long, our laptop battery replacement service is for you!

If your MacBook Pro, Air, or Retina laptop has a dead or faulty battery, or the battery doesn’t hold a charge for long, our battery replacement service is for you!

Your power supply unit is the part of the computer that typically attaches via cord and connects it to your wall.  It then provides your computer with the electricity it needs!  If your computer is turning off randomly, or not turning on at all, it could very well be a problem with the PSU.  Maybe you need to upgrade the part, but that’s not likely, we should just need to take a good look at it.

Motherboards can malfunction for a number of reasons. Sometimes the problem is a software issue, or sometimes the hardware has completely died.  If your laptop or desktop is just simply not working for you, you should get it looked at.

If your computer is hot to the touch or giving off too much heat regularly, or if your fan is making loud noises occasionally, there could be an issue and you definitely want to fix those problems before they become bigger problems.

If you have a brokennonfunctional, or cracked screen on your MacBook Air, Pro, or Retina laptop – We can help!

If your laptop has been giving you trouble while you’re trying to plug in your charger, it’s very likely that it’s the power jack fighting back.  Sometimes it can become loose or jammed, making your charger’s connection tough to connect with your laptop, leading to frustrating times.

If your laptop has been overheating or your fan is making too much noise (or too little maybe?) then you should make sure you get it fixed before that causes other, very real problems.

If your Macbook Keyboard is missing keys, has a bad power button, or has had any kind of liquid spill onto the keyboard – this service is for you!

If your Macbook is overheating, is slowing down randomly, or even shutting down in the middle of you working, a fan repair could cure all of that! A very thorough cleaning could fix it, if that doesn’t work, a new fan could be the answer you’re looking for.

If your Macbook has been having abnormal problems connecting to Wi-Fi, among other issues (make sure you didn’t accidentally turn that setting off) then you should bring it in for us to diagnose.

If you only dropped a few drops of water next to your mousepad, you’re probably going to be okay.  However, if you have spilled any significant amount of liquid within your computer, it’s highly recommended that you fix it ASAP to minimize any hardware damage.  This is among the more complicated repairs that we offer, so the sooner we get to it, the better.

If you have spilled water, or another liquid, onto your Macbook and now you are worried about any potential damage to your computer, this service is for you.  If you are experiencing issues that you are worried could be related to said liquid damage, bring it in as soon as possible.

If you need your files from a computer but it’s not working and you don’t plan on fixing it, then this is the service you want.  There are cases where it’s just not worth salvaging the computer, and you may need to move on.  But if you want to get back pictures, music, documents etc., we can recover your data for you.

If your desktop or laptop isn’t booting properly, has a variety of software issues, or just isn’t quite right, a reinstall is right for you! A factory reinstall will fix all kinds of problems with your machine and is a great way to get things back to normal.

If your MacBook Pro, Air, or Retina laptop isn’t booting properly, has a variety of software issues, or just isn’t quite right, a Mac Reinstall is right for you! A factory reinstall will fix all kinds of problems with your machine and is a great way to get things back to normal.

Symptoms that your computer might be exhbiting are just general slowness and lack of responsiveness when you are doing several tasks at once.  We could repair the part to get it running like new, but if it is just an outdated part, we can upgrade as well.

Symptoms that your computer might be exhibiting are just general slowness and lack of responsiveness when you are doing several tasks at once.  We could repair the part to get it running like new, but if it is just an outdated part, we can upgrade as well.

Symptoms that your computer might be exhibiting are just general slowness and lack of responsiveness when you are doing several tasks at once.  We could repair the part to get it running like new, but if it is just an outdated part, we can upgrade as well.

If your laptop has been having abnormal problems connecting to Wi-Fi, among other issues (make sure you didn’t accidentally turn it off) then you should bring it in for us to diagnose.

Pop-up advertising frequently occurring on your computer, as well as internet redirects (you think you’re going to Google, and suddenly you’re on a page advertising hair loss solutions) are quick signs that your computer is infected.  Also if you believe your computer is slower or just acting up in weird ways, give us a call to ask.

If your Macbook is acting extra glitchy, or if you have pop-up ads frequently bugging you.  Or if your computer has just been running exceptionally slow, it could be being slowed down through any of a variety of viruses.

We’ll take care of you, pure and simple. If any of our technicians break something during the repair, we’ll take complete responsibility and fix the problem or buy you a replacement device.

Nope. Apple has said that getting your screen repaired at a third party company (like ours) will NOT void your warranty with Apple.

We stock a lot of parts, but it’s hard to have them all – especially for PCs.  We stock all common parts, but the rarer screens and charging ports etc. might need to be ordered.  If that happens, don’t worry, we usually receive them within 24-48 hours!

We stock the most common parts! Usually that means screens, but give us a call or ask us if you want to ask about something specific.  If we need to order a part, we can do that ahead of time so you don’t have to leave your phone with us while it’s shipping (usually 24-48 hours).

Not typically, we try to what we do best: fixing your laptop!

We do typically keep hard drives on hand so that we can replace them whenever we need to.  Because we need to ensure that that’s the problem, it may still take a little longer than a simple replacement job.  If you need it back in a hurry, we may be able to offer our rush service.

For hardware repairs, we keep a lot of parts in stock but since there are so many different types of PC desktops out there, we might need to order a part.  If that’s the case, we typically get parts within 24-48 hours!

We stock some MacBook Pro, Air, and Retina Magsafes, but others have to be ordered. If we have to order it, MacBook Magsafes typically only take a few days to arrive.

We stock some MacBook Pro, Air, and Retina keyboard models, but others have to be ordered. If we have to order it, Mac keyboards typically only take a few days to arrive.

We stock some MacBook Pro, Air, and Retina screens, but others have to be ordered. If we have to order it, MacBook Screens typically only take a few days to arrive.

Hopefully we don’t need to use any parts to fix your computer and it’s either software related or a good cleaning can fix it.  However, if we do need to replace your fan, we stock some fan models but not all.  If we need to order a fan, it usually only takes a couple days so in any case we should be able to fix your computer in no time!

We stock some MacBook Pro, Air, and Retina Batteries, but others have to be ordered. If we have to order it, MacBook batteries typically only take a few days to arrive.

No parts are typically required for this repair unless you need a hard drive. If you do, we typically stock those!

If we can’t clean the liquid damage on your iMac, we may have to order some parts. These typically take a few days to arrive, and we’ll let you know before anything has to be ordered!

If we can’t clean the liquid damage on your MacBook Pro, Air, or Retina laptop, we may have to order some parts. These typically take a few days to arrive, and we’ll let you know before anything has to be ordered!

We may have your specific iMac screen in stock, but we don’t typically stock them all.  If we don’t have yours, we’ll have to order it, but don’t worry because that usually only takes a couple of days!

No parts are typically required for this repair unless you need a new hard drive. If you do, we typically stock those!

We don’t typically stock MacBook Pro, Air, or Retina motherboards. But if we need to order one for you, MacBook Pro, Air, or Retina motherboards will typically only take a few days to arrive!

We stock hard drives for MacBook Pro laptops, but MacBook Air and Retina laptops have a more specific flash based drive that we don’t typically stock. If we need to order one, they typically only take a few days to arrive.

We may have the specific graphics card needed for your iMac model, but we can’t stock them all. If we don’t currently have yours on hand, we’ll have to order one, but don’t worry because that usually only takes a couple days!

We stock all types of parts, which is easier for Macbooks and iMacs since there are fewer models to account for.  That aside, if we don’t have the part necessary to complete your repair, they typically arrive in 24-48 hours so you shouldn’t need to wait long!

Yes we do! We typically stock all iPhone Screens and almost all iPhone small parts (component parts like cameras, buttons, etc.) so that your repair can be done quickly.

We stock all common parts  and we should definitely have your iPad part in the store!  If you want to make sure, just give our store a call and ask (if you know what you need to fix).

Absolutely. We offer 90 day warranties on all of our standard repairs (if we have to buy custom parts, those parts may have a different warranty period). If anything goes wrong after 90 days, it’s unlikely to be due to our repair but you’re welcome to bring it by anyway. We’re usually able to help, especially if it was related to the repair we performed.

Yes, we fix all types of computers including custom builds.  We’ll even put them together for you if you’d like!

Not necessarily.  We will try to give you an estimate over the phone or from our contact form at the bottom, but in a few situations we will just need to see it.

Of course not!  We can take it apart and put it back together for you.  We have the tools and expertise to do it quickly and efficiently, don’t worry about it!

That depends – if you’d rather not bring it in (understandably) we can try to diagnose it and give you an estimate over the phone.  Sometimes we can’t because we don’t want to misquote you, and then we might need to see it in-person.

Part of this repair is actually saving your data or recovering it if we need to.  So we will do everything we can to ensure you don’t lose anything.

We can back up your data if you want to be extra safe, however it is not required.  There is almost never any data loss.

It’s ALWAYS a good idea to backup your data before a repair (and we suggest you do). Even Apple advises backing up your data before any repair. However, it’s extremely unlikely you’ll lose any data during the repair.

Nope! Stop by anytime we’re open!

You can probably replace your laptop’s battery yourself if you are sure that that is the issue.  However, the problems you are experiencing could also be related to the charging port.  If you are unsure, take it to a repair shop near you!

We are not – but don’t back out now!  That’s a good thing.  If we were “Apple certified” we would be forced to charge you much higher prices – and maybe give slower turnaround.  As it is now we buy the same screens as them, just directly from the sources so we can offer better prices!

Load More

FAQ - Company Policies

We’ll take care of you, pure and simple. If any of our technicians break something during the repair, we’ll take complete responsibility and fix the problem or buy you a replacement device.

Absolutely. We offer 90 day warranties on all of our standard repairs (if we have to buy custom parts, those parts may have a different warranty period). If anything goes wrong after 90 days, it’s unlikely to be due to our repair but you’re welcome to bring it by anyway. We’re usually able to help, especially if it was related to the repair we performed.

Nope! Stop by anytime we’re open!

Load More

It's time to get that fixed

No more excuses, it's time to get your device fixed. And for that, you've come to the right place!