FAQ Category: desktop repair
If we can’t fix it, you don’t pay. It’s that simple!
For hardware repairs, we keep a lot of parts in stock but since there are so many different types of PC desktops out there, we might need to order a part. If that’s the case, we typically get parts within 24-48 hours!
Of course not! We can take it apart and put it back together for you. We have the tools and expertise to do it quickly and efficiently, don’t worry about it!
That depends – if you’d rather not bring it in (understandably) we can try to diagnose it and give you an estimate over the phone. Sometimes we can’t because we don’t want to misquote you, and then we might need to see it in-person.
It’s ALWAYS a good idea to backup your data before a repair (and we suggest you do). Even Apple advises backing up your data before any repair. However, it’s extremely unlikely you’ll lose any data during the repair.
Absolutely. We offer 90 day warranties on all of our standard repairs (if we have to buy custom parts, those parts may have a different warranty period). If anything goes wrong after 90 days, it’s unlikely to be due to our repair but you’re welcome to bring it by anyway. We’re usually able to help,…