FAQ Category: Common Problems
If we can’t fix it, you don’t pay. It’s that simple!
We’ll take care of you, pure and simple. If any of our technicians break something during the repair, we’ll take complete responsibility and fix the problem or buy you a replacement device.
Anytime someone is disassembling your phone, things can go wrong. Compared to the industry standard, we have a very low rate of issues though. After a repair, there can be issues with a non-responsive touchscreen, front camera failures, or touch ID problems. If there are any problems after a repair that weren’t there before the…