Archives: FAQs

  • How long can I expect this to take?

    Most repairs can take anywhere from 1-5 days, depending on what is wrong.  If it’s a software issue, we can usually get it back very quickly, but this all depends on what kind of repair we’re trying to do here.

  • What should I do next?

    You can either give us a call to ask us a few questions (what is wrong with my computer/can you guys fix it) or feel free to bring it in so we can get a firsthand look at it.  We would recommend us being able to see it, but if you’re in a rush, a…

  • I have a problem I can’t find on your site. Can you still fix my laptop?

    We may not have your unique problem listed on our site, but rest assured that we are up to the task. Laptops can have countless problems to fix, so we may not have a page dedicated to it but we can typically fix any and all computer problems.

  • How much does a wi-fi card repair cost?

    Prices vary by model (call for a FREE Quote!), but it absolutely makes sense to fix. Computers are expensive machines, so don’t let connectivity issues turn your laptop into a typewriter!

  • How long does a Wi-Fi card repair take?

    Because wi-fi card replacements are very rare, we will need to ensure that that is necessary.  Often the computer may need a reinstall or other software-related solutions instead.  To adequately diagnose, we need to take a thorough look at the computer, but once we have diagnosed the problem (which we will do when generating quote)…

  • How do I know if I might need a new Wi-Fi card?

    If your laptop has been having abnormal problems connecting to Wi-Fi, among other issues (make sure you didn’t accidentally turn it off) then you should bring it in for us to diagnose.

  • How do you repair a laptop’s wifi card?

    Our Laptop Wi-fi Card repair service will take a good look at your computer’s software and see if there could be an issue there.  It is very rare to need a new wifi card, but it does happen, and if that’s the case we can handle that too.

  • How long does a virus removal take?

    Virus Removals can typically be completed in 24-48 hours, if not sooner.  Ask about RUSH service if you need your machine back in the same day!

  • How do I know if I have viruses?

    Pop-up advertising frequently occurring on your computer, as well as internet redirects (you think you’re going to Google, and suddenly you’re on a page advertising hair loss solutions) are quick signs that your computer is infected.  Also if you believe your computer is slower or just acting up in weird ways, give us a call…

  • How do you remove viruses from my computer?

    Our Virus Removal service should completely purge your laptop or desktop of any viruses that you may have accidentally picked up.  Malware, Spyware, Adware, whatever the issue is, we’ve got you covered.

  • How much does a screen replacement cost?

    Prices vary by model (call for a FREE Quote!), but it absolutely makes sense to fix. Computers are expensive machines, so don’t let that broken screen turn your laptop into a paperweight!

  • How long does a screen replacement take?

    We stock all common screen models, which is about 80% of the laptop screen market!  Because laptop manufacturers don’t typically make their own screens, laptop screens are often very common across different brands of laptops.  This means we don’t necessarily stock by specific laptop model, we stock them by the type of screen.