Archives: FAQs
How long can I expect a physical damage repair to take?
Well this is a tough question to answer. If you call or bring it in however, we can give you a better answer on how long to expect to wait for your Macbook back.
I have physical damage on my Macbook. Can you help me?
Yes, we can. There are many different types of physical problems a Macbook can might have (broken palmrest, hinges, the screen) but bring it by and let us see what we can do for you.
How much does a new power jack cost?
Prices vary by model (call for a FREE Quote!), but it absolutely makes sense to fix. MacBooks are expensive machines, so don’t let a bad magsafe on your Mac laptop turn it into a paperweight!
Do you have the parts required to replace my magsafe?
We stock some MacBook Pro, Air, and Retina Magsafes, but others have to be ordered. If we have to order it, MacBook Magsafes typically only take a few days to arrive.
How do I know if I need to replace my power jack?
If you have a MacBook with a broken magsafe area – the magnetic charging port on your laptop – we can replace it for you. Either just the magnet is broken, leading your charger to constantly become detached, or your Macbook is unable to charge, which is a massive problem.
What exactly can you do to repair a Mac’s broken power jack or magsafe?
Our Mac Power Jack Repair service will replace the broken magsafe (charging port area) on your MacBook Pro, Air, or Retina laptop.
How much does a motherboard replacement cost?
Prices vary by model (call for a FREE Quote!), but it absolutely makes sense to fix. MacBooks are expensive machines, so don’t let a bad motherboard on your Mac laptop turn it into a paperweight!
Do you have the parts required for a motherboard replacement?
We don’t typically stock MacBook Pro, Air, or Retina motherboards. But if we need to order one for you, MacBook Pro, Air, or Retina motherboards will typically only take a few days to arrive!
How do I know if I need to replace my motherboard?
Well if you think you have a broken motherboard there are likely a host of other problems it could also be. Don’t worry though, we’ll do several tests to make sure it’s a bad motherboard before we replace anything. If your computer won’t turn on, is shutting down randomly, or is dysfunctional in other ways, we’ll find out exactly…
What exactly can you do to repair a Mac’s broken motherboard?
Our Mac Motherboard Repair service will replace the broken motherboard on your MacBook Pro, Air, or Retina laptop.
How long does a virus removal take?
Mac Virus Removals can almost always be completed in 24-48hrs if not sooner. Ask us about RUSH service and we can often get this done same day!
How do I know if I have viruses I need to remove?
If your Macbook is acting extra glitchy, or if you have pop-up ads frequently bugging you. Or if your computer has just been running exceptionally slow, it could be being slowed down through any of a variety of viruses.