COVID-19 Update: We are still OPEN normal hours. See more details HERE.


cleveland reviews 79
Your Store: Cleveland, OH  

Call or Text  (216) 333-1192

Ransomware: Here to Stay

It shouldn’t really be that surprising, but the latest type of virus that has been going around – Ransomware – is hanging around and ruining people’s days still.  Probably because it is the most directly profitable malicious software, ever?  The connection between Ransomware and getting your money (typically via Bitcoin) is incredibly direct, while most malware doesn’t have such a clear path to currency

People pick up viruses and spyware all the time, but don’t really know it. That virus might be tracking your interest and hobbies (to then advertise to you or just data mine in general), or learning your account information, or it might just slow down your computer because people do hurtful things for no real reason.

But if you get locked out of all of your files and are told to pay somebody in Bitcoin, you will know immediately.  And you’re either going to go on without your files indefinitely if there’s no easy solution (after one large ransomware situation is resolved there is often a “fix” for computers infected), or you’re going to pay the ransom required to get your information back.

Avoiding Ransomware should be easy by just having a paid anti-virus, right? No. In fact, we recently advocated (for Windows computers only) just using Windows Defender which comes on every Windows computer that’s running the 2007 version or better.

The best way to protect yourself is to:

  • Not click links from emails you don’t recognize.
  • Not click attachments from emails you don’t recognize.
  • REALLY look at the email addresses that you are going to click from.  A lot of these emails look like normal business correspondence.

One particularly deceitful attack was “police-themed” and essentially said that the computer was under lock-down because it had been used for illegal activities.  Some false claims might seem obvious to you, but others might not!

Whatever you do, don’t think “I’m fine, I’m relatively tech-savvy and critically think about the emails I open” because that’s exactly how you’ll end up clicking a link from the wrong email.  You’re probably right, but if you’re wrong, you could be in for a bad situation.

On a related note, we do remove viruses (unfortunately not something as advanced as this) so if you have been noticing your computer slowing down or giving pop-ups that you don’t think should be popping up, feel free to bring it by and let us take a look at it!  It may have viruses, or it may just need a reinstall, but either way, we’ll get to the bottom of it!


Thank you for reading.  We hope you don't have any broken devices, but if you do, please feel free to look at our locations to find your local store's information!  The Doctor is here to help.
iPhone Repair

Sneak Peek: The Latest Apple iPhone Release

It’s official! The iPhone 12 is here, and it has some incredible features for both Apple lovers and Apple newbies…
how to replace the hard drive on a macbook pro

How to Replace a MacBook Pro Hard Drive

In this guide we review how to replace a MacBook Pro Hard Drive. Let's start off with a few questions.…
macbook bro keyboard

Apple Acknowledges Their Macbook Keyboard Flaws

Apple is a very, very powerful brand. People who like Macs often don’t like PCs, and people who use PCs…
wet iphone

What To Do When You Get Your Phone Wet

Uh-oh. It happened. Whether you dropped your phone into a puddle, sink, your glass OR you just spilled something on…